Impressive Punta Cana

Just back from a 11 night stay,we paid for premium which was meant to be for top end drinks and use off premium restaurants,the drinks were far from top end they were watered down local cheep stuff especially in the premium beach bar,the restaurant we liked to use for breakfast and lunch was very disappointing,on several occasions we got turned away as it was full of non premium guests,we went to the non premium restaurant to find it empty and the food was of poor quality and cold,however we had a butler ( Jorge ) who was fantastic,he checked in on us every day and he made sure we had a decent place to eat in the evening’s booking the restaurants for us,apart from the restaurant problems we had a very relaxed holiday,in the evenings after dinner we would go to the Diamond bar which was very quiet and very relaxed with the lovely Tanains serving us.as for the building work going on it never bothered us at all.

Hotel was great, the main pool was closed but the other pools were all great. 😊 The entertainment team were fantastic, always engaging us all and making us have such fun. In particular, 911 - he was amazing and made the holiday so memorable. He’s a great dancer and has such great energy! 💃👍 The bar staff were fantastic too. Not a single thing to complain about with the staff at all. 👏

Games annd interaction really good. We are having fun!!

The resort was beautiful, our room was so close to the beach. The food was good although didnt like the fact that flies were openly crawling all over the food! Staff were so friendly and helpful. Never seen any cockroaches which is a testament to how clean they kept the resort. Had a fabulous choice of entertainment each night the Queen tribute act was amazing and the white beach party was fun. Definitely recommend the trip to Saona Island it was incredible!

The Location was super, Right on the Beach. The Animation was always funny and very interactive, with a lot of fun. The rooms were clean and really comfortabel. The service was nice and helpfull.