Riu Palace Punta Cana

The hotel was very clean. The staff was very helpful and polite. Food was great and plenty of choice.

I loved everything about the resort when I was doing my research on it. I was seeing a lot of mixed reviews, but I decided to experience it for myself and I was definitely satisfied.

We found our room to be spectacular and the service excellent. The staff was very friendly and helpful. There is a variety of food options and entertainment choices. The weather was fantastic.

I will try to brief, stayed 11 nights in early Sept 26. POSITIVES The building itself was majestic , like all Riu’s Communal areas were clean, classy and well presented Good post checkout facilities, showers, suitcase storage etc Plenty of sunbeds Excellent attentive employees Rooms were spacious, but a need a little TLC NEGATIVES: Food was ok, but could be better. Pools heavily chlorinated suggesting sanitation issues No quiet pool, always loud events. Smoking allowed almost everywhere Age inappropriate music played by the entertainment team during the day for pool exercises Total lack of any sugar free sodas so diabetics struggled Only opening 2 à la carte restaurants a day on a first come first served basis

The food was absolutely disgusting the worst I have ever had in my life I was sick most of my 10 day stay and had to go to a local hospital they ran blood and stool tests said I had severe food poisoning I have never been so ill and all 6of my travelling companions had the same thing that is the food…. Most of the lifts do not work sometimes you can get stuck in the in sweltering heat (happy days) in side the lifts they are extremely poorly maintained had rails ripped off. Don’t not say here it is a real dive