Riu Republica

I recently returned from a 7-day vacation at **Riu Republica in Punta Cana**, and unfortunately, my experience was disappointing. The problems started at the airport. The transportation company, **AmStar**, accidentally gave my luggage to another customer and gave me someone else’s bag. Trying to get the situation corrected was a headache. I was told that I would have to pay for a taxi to get the correct luggage because they would not take responsibility for fixing the problem. This was a terrible way to start my vacation. The food was mediocre, and the Wi-Fi/internet service was poor. I also encountered **several cockroaches around the hotel**, which was very concerning. Another issue was the entertainment and music. During my entire 7-day stay, the music was almost exclusively Spanish. I enjoy Spanish music, but I also expect a resort that welcomes international guests to offer a variety of music and entertainment. As a non-Spanish-speaking guest, I felt that the resort catered heavily toward Spanish-speaking guests. I believe there should be a better balance for guests who speak English, French, and other languages. Is it possible to do that of course, other resorts creatively tailor their entertainment to accommodate all different types of people. I honestly think the issue was management. If management step their game up this could be definitely a much better resort. There were **six of us on this trip**, and based on our experience, I would not recommend this resort to my friends, family, or my travel clients. The best thing about this resort was the price of my package. **Overall: Unfortunately, I would not return to Riu Republica**

The campus was beautifully maintained but the room and room service left a little to be desired. Had to pull sheets for them to be changed even though they were soiled when we got there. The sink had a broken plate and a drawer on the dresser was broken. We asked 3 times for wash clothes and our pool towels were taken when we had to use them to hold water out of our room from a water leak from the room across the hall. Then not returned so we had no towel keys or towels

I like to call this the "Carnival cruise lines of resorts" because it is inexpensive, very lively, and you never know what you are going to experience. The staff is generally friendly, although not always informed. For example: I asked twice if there was karaoke and the front desk said yes. There was no karaoke during my stay. If you like to drink, dance and party in general, this is the place for you. There is a small dance club, and there is usually something going on either near the beach, at the main stage, or at the party pool where they have a shuttle for you. The swim up and volleyball pools are usually busy well into the night. With all that said, if you are looking for a little more quiet and relaxation, there is an area in the back near the waterpark where the rooms are a bit more quiet, and a big pool that isn't too rowdy. I feel like this resort has a good mix of relaxation and activity which is why I've stayed here 3 different times. The buffet is similar to any other resort with adequate selection and flavor. I haven't been to an all-inclusive resort in Punta Cana that is going to win a culinary award, but you should generally be able to find something you want to eat.

Excellent customer service, very attentive employees. We as family have an awesome time at the hotel. We have an amazing experience. Thank you so much guys and we appreciate everyone effort to make this trip unforgettable. We are definitely coming back soon.

Nice little getaway. The food was good. Staff was great. Wished there were more entertainment during the day. Didn't like the fact of leaving the resort to go to another RIU for the Pink and Safari parties. I booked RIU Republica so all the entertainment should be done at the resort I booked. Resort is really big. Rooms need to be updated. Overall it was a nice trip!