Enchanted Island Resort

It is amazing hotel with great hospitality!

One of my best stay ever Location, staff, food, rooms, clean, service, atmosphere, views

Our stay at JA Enchanted Island Resort, Round Island, Mahé was truly magical. From the moment we arrived, we experienced warm and attentive hospitality. The villas are beautiful, private, and perfectly suited for a romantic honeymoon, with stunning ocean views and a peaceful atmosphere. The food and overall ambiance truly lived up to the name “Enchanted.” A special heartfelt thanks to Irshad Khan for his exceptional service, professionalism, and genuine care throughout our stay. His hospitality made our experience even more memorable. One small area for improvement: there were quite a few mosquitoes in and around the villa, which slightly affected our comfort. We hope the management can look into better mosquito control to enhance the guest experience further. Overall, a wonderful and unforgettable stay, and highly recommended for couples seeking luxury and tranquility.

Well, we had an amazing 2 weeks, just what we wanted ... Total relaxation! We couldn't really couldn't fault it. A very small island, with only 13 rooms, this means there is also a small "intimate" staff team, that you get to know and they get to know you (and REALLY look after you). With two weeks eating in the same restaurant (apart from lunch on a few days out) You would think you might get board with the menu, but you just don't! it is varied and wide, (and we don't eat meat!!) and nothing is too much trouble to change if you ask Go half board, that's our advice! Location is just out of this world, we sent a picture of our view from our window home to family, and people in the UK thought it was AI generated! The hotel is in the middle of the Seychelles National Marine park, we were on the West side, which we think is the best to stay, but, as all beaches are public, the West side can be slightly well visited on Saturdays and Sundays. As with other private islands we have visited, you are pleasantly "captive" and so food and drink extras are expensive, but you have to understand that they have supply challenges, and if you can afford to stay.... You can afford to pay!! There is a very limited little gift shop which we think takes prices to a whole new level, but you don't have to shop there, Victoria is only 20 mins by boat and taxi and a great town to shop and eat. Take a Kayak to Moyenne for a walk and lunch (Kayaks are free at the hotel... Pre book to be sure they are available! If you are looking for total relaxation, or a few days experiencing island life, this is a lovely place. It has a gym, which we used most days, very small, but then with only 13 rooms your chances of sharing it with somebody else are very slim !! And from the Manager all the way through, management, reception, restaurant staff, room service, pool staff, gardeners, Boat crews, .....ALL the staff were lovely to us! PS ....If you get the chance go to the spa..... We tried it all too late! It was a great massage

I have just experienced the worst stay I have had in many years at one of your establishments. It was truly traumatic, as the JA Enchanted Island Resort is an isolated island where we had no alternative but to remain on-site — it felt like being trapped. I am therefore sharing, factually and precisely, what we were subjected to so that this does not happen again. This has been the most disappointing stay in the last 25 years. I am 53 years old, French, and I am used to travelling in many countries, staying in high-standard hotels such as the JA Enchanted Island Resort. I returned from a stay at JA Enchanted Island Resort from November 2 to November 6, 2025. It was the worst stay we ever had — here is why: Meals and Food Quality None of the dishes were freshly cooked. There were no fresh vegetables, no local fruit, and we constantly heard the microwave beeping as food was reheated throughout the day. Some examples: Dinners • Curry-based dishes: every dish was simply covered in the same curry sauce, without any real cooking. Everything tasted exactly the same — and the taste was unpleasant. • Rice dishes: the rice was overcooked, completely dried out, obviously prepared hours in advance and reheated in the microwave. This is unacceptable for a hotel of this standard. • Merlin tartare: the pieces were torn rather than cut, swimming in a tasteless sauce with an unpleasant flavour — the dish was sent back to the kitchen. • Grilled prawns: the prawns had the taste of lamb meat — the dish was sent back to the kitchen. • Asian dishes: soggy noodles drowned in salty soy sauce, clearly used to mask another flavour — again sent back to the kitchen. Breakfasts • Fruits were not local and not ripe (for instance, kiwi fruits were as hard as stones). • Pancakes were obviously frozen or reheated, with a very unpleasant taste. • The English breakfast: canned beans reheated in the microwave and mixed with ketchup; fried eggs reheated in the microwave with a truly awful taste — the worst I have ever eaten; salad full of water without any dressing; no cheese; a 5-cm sausage always served burnt. • The “smoked merlin”: it was simply salty, flavourless fish, likely frozen, served warm and sitting in salted water — inedible. • Croissants were at least a day old. • Omelettes were not cooked properly, with no flavour, and the vegetables were water-logged. We reported all these issues to the General Manager, yet nothing changed — not even on our last morning. Management and Service: The General Manager and his assistants were invisible. They hid behind their screens in the office, and no quality control was ever performed. The managers were nowhere to be seen. Incident Regarding Sunbeds: On the morning of November 4, my wife and I moved two sunbeds about 25 meters to place them on a small beach. We went for lunch around noon, and a storm hit the island later that afternoon. The next day, the General Manager knocked on our door asking whether we were the ones who had moved the sunbeds — although he already knew the answer as the area is under video surveillance. Very quickly, it became clear that he wanted us to pay for the sunbeds that had been damaged during the storm. I was shocked. His attitude was inappropriate and disrespectful — almost like a teacher scolding a student. I could hardly believe the situation. It was unbelievable: the Director was absent and unresponsive to all the issues we had raised — yet he showed up at our door to charge us for sunbeds damaged by a natural event. After many exchanges and after we firmly opposed his request, he eventually dropped the matter, as his explanations were contradictory, incoherent, and clearly in bad faith. In conclusion, this experience is not worthy of a hotel of such supposed standing. These four days were meant to be peaceful, but instead they became a constant source of frustration, especially due to the unacceptable food quality — and topped off by the outrageous request to pay for storm-damaged sunbeds. No compensation or gesture of goodwill was ever offered by the Hotel Director for any of the issues we reported.