Savoy Seychelles Resort & Spa

I first visited Mahé in 1979 (!) and stayed at the Reef Hotel, which no longer exists. At the time, the Savoy at Beau Vallon was reputed to be the best hotel on the island, which is why I chose it for our stay. I can confirm that it is a high-quality hotel; the staff are very helpful and attentive to guests' needs. Excellent cleanliness. Fantastic breakfast. Prices are slightly high. There is excellent availability of sun loungers on the beach right in front.

Very lovely and serene place and the staffs also very professional and Friendly, I would recommend there always, Andri made sure before my arrival to the property, everything was well organized, Deb was superb. MI, Dorathy and Keshav too, Really cool staffs. My stay there was lovely.

Great hotel set in lovely grounds. The hotel also has a great spa. My wife any I enjoyed 7 days at this hotel and it was perfect. Special thanks to Praveen at the Geko Restaurant, he gave great service and looked after us throughout our stay. Special thanks to Danesh and Luigi also for looking after us from the moment we arrived. Nothing was too much trouble at all. Danesh even came to pick us in a buggy when it was raining and took us to breakfast, thank you. The Savoy is a highly recommended hotel.

Luxurous hotel with a location right on the beach of Beau Valon.

We stayed at Savoy Seychelles for four nights in July with our five month-l old baby. While the staff were generally friendly and the hotel has good facilities, our room experience (particularly the way management handled our complaint) was extremely disappointing. Our first room was noticeably damp, with our hygrometer recording 86% humidity at 23.1°C (see first photo). After complaining, we were moved to another room. Unfortunately, that room recorded approximately 92% at 20.6°C (see second photo). The room and bedding felt damp. Engineering attended and tried to resolve the problem, but ultimately we were given a small dehumidifier. This was hardly a solution, the tank repeatedly filled and its alarm sounded day and night, including while our baby was sleeping. After our stay, Sergio, the Rooms Division Manager, acknowledged in writing that the humidity observed in both rooms was unusual. He suggested, without any proof, that open balcony doors might possibly explain it, but we had not left them open other than for normal entry and exit. What turns this into a one-star review is the complaint handling afterwards. I repeatedly requested escalation to senior management. Despite multiple emails, detailed evidence and ample opportunity to respond, senior management simply stopped engaging. No substantive response and no resolution. That's particularly disappointing because there were aspects of Savoy we genuinely liked, and some staff did try to help. But at this price point, two rooms with these conditions, followed by senior management ignoring a well-documented complaint, simply isn't acceptable. Problems happen in hotels. How management responds to them is what matters, and unfortunately that is where Savoy let us down most. I would not recommend staying here.