Ibis Singapore on Bencoolen

I would like to share how much we enjoyed our recent stay and, in particular, to express our appreciation for Ms Tran, who assisted us during check-in. This was the second time Ms Tran has checked us in, and it was such a pleasure to see her again. She remembered how to make us feel comfortable and genuinely welcomed, just as she did during our first stay. Her warmth, friendliness and excellent service left such a positive impression on us that it was one of the reasons we chose to return to the hotel. It is always nice when a hotel stay feels more personal, and Ms Tran really made that difference for us. We will definitely continue to consider staying at ibis Singapore on Bencoolen because of the wonderful service she has provided. We would also like to thank the team for the lovely welcome card. It was a very thoughtful gesture and made our stay feel even more special. As we did not receive a post-stay review email after check-out, we wanted to write in directly instead. We would really appreciate it if our compliments could be shared with the management team so that Ms Tran knows her effort and service were truly appreciated. Thank you once again for another lovely stay, and please extend our sincere thanks to Ms Tran.

We had dinner in Taste restaurant in the hotel. Prabu, Noel and May looked after us. We had Singapore Slings at the bar then went through for dinner. I had sweet sour fish and my wife had beef hor fun… great food and reasonable prices. Staff were very friendly and knowledgeable. We will come back🙏

Second time to enjoy time at the IBIS, central to many attractions and an easy taxi ride for us pair of oldies to visit those not within reasonable distance for us. Comfortable room on the 16th floor, although wardrobe facilities could be improved. Impressed with the cleanliness of the room and its maintenance during our stay. Enjoyed breakfasts and dinners at Taste Restaurant, kudos to staff, especially Smith and Jazmin. Excellent reception staff, always happy to be of assistance: in fact kudos to all staff that we interacted with during our stay. Looking forward to our next visit in December.

Comfortable, clean, and well-located, but nothing exceptional. I much prefer Hotel Waterloo nearby, which costs about the same. The checkout time is strictly 12 pm, unlike at other hotels that are a bit more flexible.

I had a wonderful stay at ibis Bencoolen. The hotel is compact, and while the rooms are not particularly spacious, they are well-designed, comfortable, and provide everything you need for a pleasant stay. If you’re looking for good value for money and don’t mind a smaller room, this hotel is an excellent choice. The location is the biggest highlight. It is within easy walking distance of Bugis and Bencoolen, making it perfect for exploring the area on foot. The hotel is also conveniently located near MRT stations, bus stops, convenience stores, Bugis+, and the ever-popular Haji Lane. The service was another standout. Every staff member I met was warm, friendly, and professional. The hospitality reflects the consistently high standard that I’ve come to expect from Accor, and it’s one of the reasons I enjoy staying at their hotels. This was my first stay at ibis Bencoolen, and it has definitely become one of my top choices for future trips to Singapore. I would happily stay here again and highly recommend it to anyone looking for a comfortable, well-located, and reasonably priced hotel.