Riu Festival

PRO'S HOTEL Staff nice, friendly, acommodating and all work very hard. Rooms cleaned daily. CON'S HOTEL Very LOUD! AIR CONS not great Terrible fridge Dinning room small FOOD! awful lack of flavour and variety. Lifts too small. Pool area small, dirty, ants and smells like bird poo! Not much entertainment the nights we did have, it was rubbish. WATER SHOULD BE FREE ! Even when half board. PRO'S LOCATION Easy access into Palma City Bus 25 around about 3 euros Taxis 3 mins away from hotel 15 mins to the FAN shopping mall Aquarium well worth the money. CON'S LOCATION S'ARENAL very loud and over crowded. My advice is to have a shorter stay, two weeks is too long. Less than a week is enough. Hotel and area should become adults only, nothing to do for families in S'ARENAL.

Excellent hotel, location was near to beach and only a 30 minute bus ride to Palma. Hotel staff very helpful, friendly and nothing was a problem for them. Would definitely stay again

Very beautiful location, the hotel met my expectations, the resort was superb. the hotel staff was very well trained and very friendly

We are holidaying here at the moment & are finding the hotel lovely. The rooms are a. nice size with good storage for clothes, beds are very comfortable & the shower is amazing. The food is what you expect but there is plenty of choice & very tasty. At breakfast you get a thermal jug of coffee at your table which beats queuing at a machine which unfortunately you still have to do if you’re a tea drinker. The pool is not overly big but adequate & there are plenty of sunbeds, I think most go to the beach which is a 10min walk away. The prices at the bar are acceptable & not overly expensive. The staff are friendly, polite & helpful & are a credit to the hotel, which is very clean, there is always someone cleaning something. The main negative is that there are no tea or coffee facilities in the room, quite unusual in this day & age, it’s nice to have a cuppa on the balcony which in our case over looks the road but we are on the top floor so the noice of which there is little, doesn’t bother us. The hotel is very accommodating, I emailed them appropriately a week before we travelled asked for a high floor with our rooms next to each which they did, excellent. All in all, a lovely stay & would recommend.

A lovely hotel, rooms comfortable and spotless, buffet very nice with a great choice of dishes, hotel staff all very helpful and friendly. Drink prices very reasonable NB The hotel is situated in a resort area which is geared towards guests from Germany with Palma city 20 mins away in a cab