ROBINSON CALA SERENA

Fourth time at this fantastic East Coast Mallorcan spot. Quality food offering and great service in the restaurant. Thanks to the chefs and Mar, Sol & Philip. The setting of the resort amongst pine trees above Cala Serena is just beautiful and the little beach bar is always a lovely addition to the access via a ladder or beach to the beautiful Med. Reception, although friendly is still slow - maybe need double the receptionists and the tennis (for which we go) seems to have lost the fun tennis coaches with a guy in charge this week not quite Robinson’s culture. Also, hoped the great DJs Fabian and Andy might be on the decks to create a great night, but sadly not the 5 days that we were staying. Nonetheless, a really super holiday in a clean, polite, no rules, laid back environment. Tina runs a great place. Will undoubtedly be back.

It was our 3rd time in Robinson Club Cala Serena and to be honest, we have been more satisfied in the past. Surely this is our subjective opinion and we might be an exception with our opinion. The main issues this time were: Our room P628 smelt a bit fusty first and we had mould in the room. In terms of food and beverage, the white wine which was served at the dinners, was not good at all. We found the quality of the food at our previous stays in the club in general better. In terms of Well Fit Aktive programs we also think the quality of the Robinson trainers was higher and they showed more enthusiasm in the past. Last but not least, serving an Apperitif at the Plaza Mayor before a dinner and charging the guests for such drink…. Although I do understand it is not an „all inclusive club“ it would be a nice gesture by the club, if at least this would be included. We only want to share our personal experience and we will certainly remain Robinson Club fans.

For a second year, we nine ladies from Yorkshire had a superb five days at Robinson, Cala Serena. Like last year, we were the only Brits but were made to feel so welcome by all the other guests and the incredible staff at this predominantly German sports resort. We love the tennis and padel because the facilities are very good but also enjoy the wonderful food and service at breakfast, lunch and dinner. Tina, the General Manager, is very hands on and runs a well trained staff in every part of the resort. Shout outs for the tennis guys Conrad, David and Benet and also Sol, Mar and Leonie in the restaurant and bar. The guys in La Tasca, the a la carte tapas bar, always smiling and DJs Jona and Andy Amo who provided great dance music every evening. We went home shattered and happy!

Robinsons Cala Serena was the first sport/leisure club we have ever tried and it will not be the last following a wonderfully relaxed and comfortable stay. We booked a deluxe room intially but were upgraded to another beautiful room due to a minor issue. The staff were incredibly polite and helpful throughout our stay and very respectful. Both rooms had marvellous bathrooms, beds, modern faciltiies, the wardrobe space was very large, my partner said it was probably the best room he had ever stayed in. Robinsons have really thought about the needs of their guests with many different touches in relation to the room, the grounds, the facilities and preferences. The water filling stations were brilliant, the laundrette, the private beach area, the adults only area for dining, all these touches just enabled us to be completely comfortable and relaxed within a matter of hours. The grounds and gardens were kept very clean and well maintained. I liked the design of how they located the blocks of accommodation, where the entrances are to the rear of the building and the main walkways are distanced from the rooms to create a quiet and peaceful retreat. The restaurant area and main entertainment buildings are impeccable, vey beautiful and very tastefully designed. The food and service of the food again is very well thought out to reduce waste and over indulgence. The food is very healthy, fresh and incredibly tasty. The drinks are all high quality. There is no fast food or low quality dishes, it is all of a high standard. Robinsons is not cheap, and you certainly get what you pay for. The actual location is stunning and you are able to jump or climb down into the waters between Cala Ferrera and Cala Serena. I used the watersports centres paddleboards on 2 occasions and thoroughly enjoyed my sessions out on the sea. It was good value at 15 euros for 90 minutes. The staff were all very polite, attentive and happy to help, always said hello whenever you passed by. The entertainment was very good in the main area. We would have particpated in more sports activities had it not been scorching hot weather, however we did attend the body art class, the gym and the sea jogging, again very knowledgeable and fit teachers, who were very experienced and could lead a group exceptionally. I cannot say there is much if anything that could be improved upon - perhaps a soap dish in the shower?? :) We usually stay at adults only hotels, however the children at the resort were all very well behaved, there were a couple of times a few kiddies sneaked into the adults only dining area, however the staff did address them so that they knew for next time. Overall a very enjoyable, pleasant stay with a high level of detail which has been finely tuned to create a respectful and wonderful resort to meet the needs of a multitude of guests, I would like to try out another Robinsons Club that hopefully offers wingfoiling as an activity, that would be a cherry on the top. We most certainly would come back to Cala Serena again. Well done Robinsons, a very very nice holiday. Thank you.

One of a group of 7 tennis playing ladies, we had a fantastic time at this hotel recently. The check in at reception was the only stumbling block - rather longwinded and disorganised but after that everything was just great! The breakfast, lunch and dinner were of a high quality, the resort was very clean, the tennis courts were a good standard, the little beach bar was a great late afternoon spot, the two small Cala beaches either side were sandy, the marina of Cala d'Or was not far away and despite being the only English people staying, we were made to feel very welcome by staff and the mainly German guests there. A shout out to Sol and Mar - two lovely waiting on staff. Also to Fabian who was a guest DJ that week - bring him back!! And to Donata, the physio who gave a pulled muscle an amazing sports massage.