SplashWorld Globales Bouganvilla

Receptionist excellent. Family of 5 (2 rooms) - 2 were teenagers and all enjoyed overall. Son and husband hired a bike from the hotel (v helpful people working in bike shop) and next day we hired a 6 person bike carriage - great fun but a work out on the hills. Went to Cala Millor on this- lovely beach. Got yellow hotel bus to Sa Coma 1 day- bus was v busy but driver did well to get everyone on and was v cheerful. Another day walked to 18 hole crazy golf on the way to Cala Millor- this was brilliant and quiet (probably as we went at hottest part of the day- but quite shaded and nice bar there for drinks all under cover). Husband and children enjoyed the food. For me, was difficult being gluten free and food labelling poorest I have ever seen in an all inclusive and definitely needs to be improved. Often food not labelled at all and was complete guess work. Desserts - 1 said gluten free mousse on couple of days but as desserts all mixed up, no idea of knowing which 1 was suitable. Long queues in restaurants at certain times (moved quickish) and sometimes had to eat outside as no tables. But staff work hard none stop and are very polite and can not fault them. Just meant I ate salad all week, so good for health/ weight loss :) I opted not to have room cleaned but husband did and said was good. No gym at hotel, so my 14 year old and I went 3 days to Rusfit gym (15-20 min walk)- good but no air con. Around £10 per visit per person. Pool’s constantly busy - we went to splashworld area and sunbeds easy to get late morning. Pool closed x2 for several hours whilst we were there (as someone had a toilet accident). Snacks really good for kids- drinks, slushes, burgers, chips, hot dogs. My daughter was unhappy that the orange juice often wouldn’t work. Couple of shops at hotel- mini market usually bit cheaper. Bingo fun 9pm- 2 euros for 1 small ticket. Overall we really enjoyed. Very busy hotel but staff v good. Food labelling an issue for me, but appreciate this not a big issue for most.

The team where friendly and happy 😃 all fun and the entertainment was very good to watch, the pool Zumba was brilliant and good, the pool games well organised and great for kids, the DJ played some very good music, good family entertainment

The restaurant food is fine, it is what you expect for all inclusive; not great, but it is what you pay for and it fills a gap. The bar staff work extremely hard, and most are very polite. Only issue occasionally is the queues, which is just down to not having enough staff on, but all in all, good. Another great thing is they have a great variation of drinks (including great selection for those not drinking, e.g. non alcoholic beers, virgin cocktails, etc). Rooms are good, except the bathroom is quick to flood and the air con is a little glitchy. The general cleanliness is good, however the cleanliness of the public toilets could be better. The facilities are good, good pools, good shops, etc. Special shout out to Leti. She is fantastic at her job, and has an amazing energy and really does get everyone involved.

This is a fun resort to go to, where the staff make the most of the experience and entertainment. The water parks are great fun and the evening entertainment is fantastic. I took my two kids, 10 and 12, and we had a fantastic holiday, with a lovely villa that looked pretty much brand new. Don’t listen to the haters, yes on some days the food wasn’t amazing, and parts of the resort looks tired, but if youre looking for a fun complex with great water parks and highly evening entertainment then book this.

Honestly couldn’t fault anything about this hotel! From start to finish it was insane, there’s so much for the kids to do all day and all night, the animation team are the best we’ve come across! They literally live to give the kids the best holiday. Rooms are a little small but I have no complaints considering we weren’t in them unless sleeping. Food was amazing something for everyone, and 3 places to choose from witch all serve different Waterpark was an amazing added extra when the animation team took there 1 hour break this is where we found ourselves The pool is amazing everyday was something in there for the kids ranging from water polo, basket ball, giant inflatable and running mat. You should also be an early riser to get the Sunbed’s you want, there are always some if your not early enough but there’s no fuss about them if your towels on it, it’s yours. The evenings are so fun different shows every night which are amazing! Trampolines, bouncy castle and go karts these are extra but only few euros, football sand pitch and an arcade! I would highly recommend coming here don’t listen to the bad reviews I honestly couldn’t fault it!