JW Marriott Khao Lak Resort & Spa

I had a really enjoyable stay. Accommodation was clean, comfortable and aesthetically pleasing, I loved my pool access room. Staff were so friendly, helpful and professional. Dining options were varied and all delicious and food was to a high quality (I tried Olive, Drift, Ta Krai, Sakura, Deli and room service). We were in a big group and the restaurants could always fit us in. The spa was lovely too.

It was a lovely and relaxing stay. I stayed 2 nights with my friends and even it was raining, the atmosphere still calm and amazing. Staff at restaurants are all friendly including the gardeners and housekeeping that always say Hello when we pass by. Such a lovely Thai Charm. Especially, At Drift bar, Pim and Airin were nice and friendly providing us a very good service. We went to Olive , Sakura and spa , they are all excellent. Will be back. Kamalaporn room 6124.

We really enjoyed our stay at JW Khao Lak. The pool has such a unique design and was definitely one of the highlights of the resort. The room was surprisingly well maintained considering the age of the resort. We especially liked having a dehumidifier in the room, which made it feel very comfortable. The staff were all very friendly, and the beach right in front of the resort was beautiful. It actually reminded us of Hawaii!

First and foremost the difference between 1 five star resort and another is very marginal these days. What makes the difference is the the team who work there. And congratulations the the team at the JW, from the check in to check out, the maids, the teams in each of the restaurants , the beach bar team, the gardeners, all were beyond exemplary, kind, courteous and genuinely seemed to care that we had a great time. I would like to say, wherever we were in the resort, and we dined in all of it's restaurants over our eight days, we felt noticed, valued and welcome. And I'm sure everyone reading this will know of resorts where they make you feel like a walking ATM & inconvenience. The room was perfect, spacious, clean and had all the amenities you would expect. The grounds took a little getting used to, the dark concrete walkways were a little jarring to the normal sandy neutral ascetic of resorts across the Mediterranean. And lighting isn't the best at night. Room 4128 was less than a 2 min walk to Olive where we had the best breakfast and from room to the beach took less than 3 mins. Olive - Breakfast -perfect, so much choice, freshly cooked eggs to order, a lovely chef overseeing the fresh Dosa's. And lots of options for seating, we preferred the terrace overlooking the beach. Olive - Italian - Great italian food, didn't disappoint. Would have liked to see Gelato on the menu as ice cream choice and presentation looked as though it was off a child's party menu. Ta-Karai - Thai restaurant. Just simply great, would have liked a little more home comfort food on the menu, not just the alacarte choices. Sakura - wow, our favorite, fresh sushi, wagyu cury and tempura ice cream were world class. Really enjoyed that the JW had clientele from all over the world. Note - we were there 3rd September for 8 nights, and bar a couple of short showers every day was gorgeous sunshine, hot and humid. We may have just lucked out. Think Florida, a few showers here and there, nothing to stop the fun. Massage - we used the beach massages, for the prices they were charging, we went four times as they were all lovely. Beach - soft sand, beautiful views and a warm sea, what more can you ask for. No pebbles, no seaweed, just soft sand and warm water. Transfers - Khao lak transfers by Nickie. 1500 bhat each way from Phuket airport, driver was great, on time, clean private car, booked on line, and didn't have to chase. He was waiting at airport and waiting for our 05:30 am departure.

My family and I chose to stay at JW Marriott Khao Lak Resort to celebrate my mother's birthday. The hotel gave us a warm welcome, and my mother's room was beautifully decorated with a "Happy Birthday" message on the bed, along with various adorable towel animals. They also provided a cute birthday cake and delicious small treats made with ingredients from the hotel's own JW Garden. Upon checkout, the hotel presented us with a lovely gift, which turned out to be a beautiful delicious-looking box of chocolates and a picture frame featuring a photo of my mother next to her decorated birthday bed. Our family, especially my mother, was deeply impressed by the exceptional service and thoughtful attention to every detail provided by the resort. If you are looking for a place to celebrate a special occasion, I highly recommend JW Marriott Khao Lak Resort.