Kamala Beach Resort (a sunprime Resort)

Had a fantastic 10 days holiday here as a family of five. We had two Grand deluxe pool view rooms which were next to each other, large rooms with a great balcony view and were kept immaculate by friendly housekeeping staff. The swimming pools were also kept clean daily and enjoyed the pool bar with lovely cocktails and snacks served to your lounger.Never any trouble getting a sun lounger which ever time we went down. Surrounding gardens were well kept. We had breakfast every day which was lovely and a great choice to choose from also wonderful views over the beach and sea. Evening drinks at the bar were very reasonable and service was exceptional by Nok who looked after us. The hotel is situated in a fantastic location with the beach on the doorstep and lots of shops, bars and market to the other side which was one of the reasons why we chose this hotel.So glad we did as it did not disappoint us and would certainly return again. I would highly recommend the Sunprime Kamala hotel, many thanks for such a wonderful visit and memories.

We stayed here for six nights during the low season. We definitely lowered the average age, as most of the guests were retirees. Our room was spacious, and we had nothing to complain about. The bed was comfortable, everything was clean, and the room was reasonably well maintained.The breakfast was good, although it could get a bit noisy at times despite it being the low season. The hotel has four great pools with plenty of sun loungers, so finding a spot was never a problem. We also had a massage at the hotel, which was very good. We had dinner at the hotel one evening—it was decent, but nothing particularly memorable. It was nice to have live music several evenings a week. The staff were always friendly, cheerful, and helpful. The location is excellent, right on the beach, with many restaurants just a few minutes’ walk away, both along the beach and on the main road. The gym was well equipped, and the hotel also offered a couple of instructor-led fitness classes every day. One was that the hotel charged 300 THB per hour for a late check-out. Since it was the low season and the hotel was only about half full, we felt this could have been offered as a complimentary service for a few extra hours.

We are back at the Sunprime Kamala Beach for the third visit in three years. We were very warmly welcomed back by all the staff, from the ladies in reception, to the restaurant staff, house keeping and pool staff. We were also warmly welcomed and delighted to see Julian (Guest Relations Manager) again after his his assistance and guidance last year after I was taken ill. Along with the staff, he is kind, caring and compassionate. He is an absolute asset to the hotel. If you are looking for a welcoming vibe caring staff, great facilities and great food, then this the place. Thank you Sunprime 😊

A Pleasant Stay with Excellent Service We had a very enjoyable stay at Sunprime Kamala Beach. Without a doubt, the hotel's greatest strength is its staff. With only a few exceptions, everyone we encountered—whether at reception, in the restaurant or among the housekeeping staff—was friendly, welcoming and helpful. The overall level of service was consistently high and contributed greatly to our stay. Upon arrival, we were upgraded to a larger and more inviting room, which we appreciated. We did, however, experience an issue with the pillows. Some of the smaller pillows had lumpy filling, and two pillows—one in each room—had a strong sour smell. Housekeeping replaced them immediately, and later that day the reception even called to make sure everything had been resolved. That level of follow-up deserves genuine praise. The pool areas are attractive, inviting and generally well maintained. One small detail was that there was a fair amount of sand and a few minor impurities on the pool floor. This is not something you notice from the surface, but it becomes visible when swimming underwater with goggles. More frequent cleaning of the pool floor would make an already pleasant pool area even better. We also missed having toilets close to the two pool areas nearest the reception, which would have been a practical improvement. Breakfast is generally good, the omelette station works very well, and the restaurant staff do an excellent job of keeping tables clean, clearing plates quickly and continuously refilling coffee. The one area that could clearly be improved is the way the butter is served. There was only one shared bowl of butter for all breakfast guests, with a single spoon that everyone used throughout the morning. As more and more guests used the same bowl, it quickly became less inviting. On several occasions we saw guests taking more butter than they needed and then putting part of it back into the bowl. We also noticed that new blocks of butter were simply placed on top of the butter already in the bowl. This gave the butter an unappetising appearance, and we therefore chose to buy our own individual butter portions and bring them to breakfast. In our opinion, individually wrapped butter portions would be a much better solution. Sunprime Kamala Beach is a large resort with many guests. This is not a criticism—in fact, the hotel handles its size very well. We simply realised that we personally prefer smaller hotels with a quieter and more intimate atmosphere. Overall, we had a very enjoyable stay. The hotel has a good location, attractive facilities and a high level of service, which is undoubtedly its greatest strength. Our few criticisms concern relatively minor details that could easily be improved. For that reason, we rate Sunprime Kamala Beach 4 out of 5 stars.

Had a wonderful stay. Two Aussies in there 70s. Grand Delux Pool View. Exceptional smiling helpful staff. Absolute credit to management. Comfortable Beds. Large Room with an also comfortabe lounge. Walk in shower. Spotlessly Clean. Great white linen and towels. All condiments. Tea Coffee large cups. Lifts. Plenty of deck chairs. 4 Pools. Breakfast buffet with anything you could possibly want. Also very good coffee and other meals at realistic prices. Most nights music overlooking sunset. Swim up bars. No holding deckchairs. Though we love kids they were not allowed here so its lovely and peaceful. Other restaurants just along beachfront walkway. Really couldnt find a falt at all.