Mai Holiday Khao Lak

Lovely quiet hotel away from anywhere else really. Perhaps the time of year we came but hotels have had very few people, which is perfect for us. Nice & peaceful. We were in the adult section and rooms, pools and eateries were all excellent. Staff as you’d expect are all lovely and very kind. Chap driving the Tuk tuk from lobby to our block even remembered our room number and time we were checking out, and came for us and moved cases etc. What a star.

A large hotel complex with the most lovely staff. A special mention for Chon who was so lovely and helpful for our stay. We arrived and from the moment we welcomed in we had a wonderful time. The beach is beautiful and empty, our room which was in the adults only area was big and spacious with a lovely balcony. We only had one lunch at the hotel and it was really nice. A note to make is this is away from all the shops and markets so if you are looking for somewhere to go exploring you will need to prepare yourself to pay for a taxi. They do run shuttle buses during the day but not at night.

First time in Thailand for our honeymoon with the kids and it has been amazing from start to finish, what makes this a great hotel is the staff they are all so polite and happy and helpful all the time and couldn’t do enough for you. The facilities and food has been outstanding 5 stars and definitely made this holiday. Special mention to Choh who was so attentive always grabbing us towels and water on our way out and providing g transport to the beach and back, the reception staff again amazing and attentive at all times special mention to Fasha and Sandina…. Thank you for such a special time

We stayed as a family for two weeks during August 2026 which was monsoon season in Thailand. The hotel is set next to Pakweep Beach and is a large resort with numerous, clean outdoor pools, restaurants and bars. The hotel is set in Khao Lak, a small town in the middle of a rainforest, and the hotel provides transfers every hour if pre-booked. The taxi will take you to Khao Lak night market, Khao Lak centre or Memory Beach (where there is surfing and various shops and cafes). At the time of our stay, the hotel was quiet and some areas were under renovation as was made clear in our booking form with TUI. Several days into our holiday, due to unplanned works, we were upgraded to a villa adjacent to the beach. It was luxurious, spacious and added to our enjoyment of the holiday. The resort and our room were cleaned and prepared meticulously every day. They are well staffed and all the staff were courteous and helpful throughout. In particular, Alunso, the manager who resolved the issue with the unplanned works and Chun, who drove the internal buggy around the grounds and helped us transfer our luggage, were exemplary. We had booked breakfast only. The breakfast options were sumptuous and included both western and asian diets as well as catering for all dietary requirements. As we were staying during the monsoon/off-peak season, the only entertainment in the evening was a film and popcorn aimed at young children. However, there was a spa, two gyms, pool table, tennis/basket ball court, table tennis and of course swimming. There were also free classes in Muay Tai Boxing, football and a treasure hunt. For our family, the quietness, cleanliness and attention to detail made our holiday exceptional. On the beach adjacent to the hotel, I recommend Mr Smith for tours (rather than the more expensive tours offered by TUI and the hotel's own representative) and Mr Bao's for lunch/dinner, where it is more varied and well priced compared to the resort restaurants. We also had our laundry done at Mr Bao's, a massage on the beach (adjacent to Mr Bao's) and chose to buy a few groceries in Khao Lak centre. Thank you to Alunso and his team for a wonderful holiday.

Beautiful hotel set in the middle of rain forest surroundings with a stunning beach. Our room was lovely and clean. The food is great especially the breakfast, lots of choice.