Senza The Inn Resort SPA

Everthing was percect Thanks senza

We had a terrible experience at this hotel. Dirty and smelly, dirty rooms, bugs, broken air conditioning, bad food and weak drinks. During our stay, some of our personal belongings went missing from our room, and the hotel has not cooperated with us in any way to clarify what happened and has rejected our complaint. We are extremely disappointed with both the hotel’s standards and its attitude towards guests. This hotel does not deserve to be called a five-star resort. We strongly advise against staying here.

This is, without exaggeration, the worst hotel I have stayed at in Turkey. This is our fourth time visiting this region, and we have never had such a disappointing experience before. Every night, the music is played at full volume until very late. The speakers are located directly below our balcony, and the noise is so loud that it is impossible to sleep or even properly rest. Basically, you are paying for a hotel room where you cannot sleep. What makes it even worse is that this is not even an adults-only hotel, and in my opinion, it is absolutely not the kind of resort that should have nonstop partying every night. This is exactly why you choose this type of resort: for relaxation, comfort, and peace — not to feel like you are sleeping above a nightclub. If you are looking for a quiet holiday where you can actually rest in the evening, this is definitely not the place. The atmosphere is completely inappropriate for a resort that should offer relaxation and respect for all guests. An extremely disappointing experience. I would absolutely not recommend this hotel.

11-night stay – great staff and a good overall experience We stayed at Le Senza Holiday Resort for 11 nights and overall had a good stay. The hotel itself is very large and the rooms are a good size. The beds are slightly on the firm side, but our room was cleaned every single day to a very good standard. The cleaners work incredibly hard and were always lovely and friendly. The food is good, although it can become a little repetitive over an 11-night stay. That said, there was always something we wanted to eat, so we certainly never went hungry! The desserts deserve a special mention because they look absolutely phenomenal. There’s a huge selection and the presentation is fantastic. The drinks are okay. The cocktails tend to be quite sweet, but obviously that comes down to personal taste. For me, the staff are one of the biggest positives of this hotel. Every single member of staff works extremely hard throughout the day. From the restaurant staff constantly clearing plates and glasses and cleaning tables, to the cleaners, bar staff, pool staff and everyone else behind the scenes — they really don’t stop. If I could have tipped every single one of them, I would have done. A special shout-out to Enes from the animation team, who is a really nice young man, and Sila on reception, who was always smiling, friendly and accommodating. Also, a big recommendation for Ibrahim, the hotel activities guy who organises the day trips. Definitely go and speak to him! He’s very knowledgeable and organised a brilliant day trip for us to the caves, which included water fights. It was absolutely hilarious and genuinely some of the best fun I’ve had in ages! A real highlight of the holiday. Before coming here, I read quite a few reviews saying that the cleaners don’t clean properly or that the bar staff are unfriendly. That was not my experience at all. I found the staff friendly and welcoming throughout our stay. The bar staff even gave me the nickname “Mr G&T”, which probably tells you everything you need to know! 😂 So I would say don’t be put off by every negative review you read — come and experience it for yourself and take it as you find it. The main downside for me is the location. There isn’t a great deal within walking distance outside the hotel. There are some shops and restaurants, but not a huge amount. If you’re looking for somewhere where you can walk straight out into a busy town with lots going on, this probably isn’t the best location. However, if you mainly want to relax around the hotel, enjoy the sunshine, eat and drink, then it’s absolutely fine. Would I come back? Probably not — but not because it’s a bad hotel. I’ve experienced it now and there are plenty of other places in the world I’d like to visit. Overall, depending on what you’re looking for, it’s a good hotel. It’s clean, you’re well fed, you’ve got plenty to drink, the weather is hot, and most importantly, the people working there put in a tremendous amount of effort to make sure guests have a good holiday. All in all, not bad at all — and full marks to the staff.

This hotel claims they are 5 star, by any stretch of the imagination it is clearly not. It’s 2 to 3 star at best! Regarding previous reviews stating that the reception staff are rude, I can absolutely confirm this! Obviously the management know this but choose to ignore it because the hotel is full most of the time however when times are hard and Turkey is heading that way because of price increases they may regret this because there will be no repeat business- a strange business model to allow hotel staff to be consistently rude to paying guests ? The food is average and is ok. The drinks are served at a bar and would be much better if it was self service as it was hard to get served at busy times. Sunbeds were easy to find but I expect it would be a problem at peak times. This hotel could be really great but it seems to be badly run with low morale and it shows in the staff attitude. I would suggest that there are much better options for the price and would not return.