Sidemarin Kirman Premium

War alles super das Hotel war super und der Service war super

My stay took place in early September. Having stayed at more than ten five-star hotels in Turkey, I am judging this hotel against Turkish five-star standards, rather than comparing it with luxury hotels elsewhere. At first glance, Kirman Sidemarin Premium is an attractive resort, with beautiful architecture in a traditional Turkish style, well-maintained gardens and a pleasant approach to the sea. Unfortunately, the overall service did not live up to the hotel's Premium branding. Service – the biggest disappointment Staff are visibly busy, but the service is chaotic and poorly organised. Tables in the restaurants and around the bars were repeatedly left uncleared, and staff often failed to respond promptly to guests. The pool bar and Mocca bar were particularly disappointing. Several bartenders lacked basic knowledge of cocktails on their own menu. For example, my Aperol Spritz was served without sparkling wine. I ordered an espresso macchiato four times and received a different drink each time. We also repeatedly had the impression that local guests received considerably more attention than international guests. Overall, the service was far below what I would expect from a Premium five-star resort. Bars and drinks The hotel offers branded drinks such as Havana Club, Jack Daniel's, Aperol and Baileys, which is a definite plus. However, these drinks were not always offered automatically at every bar, and the experience depended too much on the individual staff member. Ordering drinks via QR code at the lobby bar is an excellent idea, but the execution was inconsistent. Some orders were delayed, forgotten or required a reminder. Drinks were also not accompanied by snacks such as nuts. Food The food selection is extensive, with plenty of choice. However, the quality did not impress me, and meat was often dry. Queues also formed at some food stations during busy periods. Animation and evening entertainment This is one of the hotel's strongest points. The animation team did an excellent job, with varied daily activities. The foam party was great, and the Motorbike Extreme Show was one of the best hotel shows I have ever seen. One thing international guests should know is that a lot of Turkish music is played around the pool during the day. Most of the evening music programmes also featured Turkish music. The hotel has a predominantly local atmosphere in this respect, although the Egyptian Party was a welcome exception, with the DJ alternating between Turkish and international music. Beach, pier and swimming pools The beach and pier are highlights. The sea was clean, the beach was pleasant, and the large pier offered plenty of sunbeds throughout the day. The situation around the main pool was much worse. By 10:30 a.m., there were no free sunbeds available. The hotel occasionally tried to address towel reservations by removing hotel towels, but guests adapted by leaving their personal belongings instead. The beach and pier were much better alternatives. Cleanliness The room was fine, and the minibar was very well stocked. However, cleanliness in shared areas was inconsistent. Uncleared tables were a recurring problem in restaurants and around bars. On our last day, spilled crisps beside a pool sunbed remained there all day. This does not mean the entire hotel was dirty, but the cleaning of common areas was clearly not consistent enough. Environmental practices The hotel promotes its environmental efforts, and some bars switched to paper cups during our stay. However, the pier bar continued to use disposable plastic cups and plastic straws individually wrapped in plastic. On an exposed pier, lightweight plastic waste can blow towards the sea in windy conditions. This is particularly disappointing for a seaside resort. Final verdict Kirman Sidemarin Premium has many positive features: attractive grounds, a good beach, a spacious pier, a well-stocked minibar and an excellent animation team. However, the repeated problems with service, organisation and cleanliness significantly reduced our enjoyment of the stay. Based on my experience in more than ten five-star hotels in Turkey, I would describe Sidemarin as an average Turkish five-star holiday hotel rather than a genuinely premium resort. The facilities look impressive, but the service simply does not match the Premium image.

Best bits: The hotel is clean. There are plenty of sunloungers. You can order drinks on the app and they get delivered (although we did find our order ignored more than once). Great salad selection in the restaurant. Plenty of water available. Waiters on rollerblades to take drink orders. Great pizza in the Italian restaurant. Staff overall very friendly. Worst bits: There is no designated adult/quiet area. Sat around the pools by the hotel is too noisy, whether it’s music or kids screaming or people playing their own music. Why not make the pier adult only? The designated no smoking area outside is right next to an area where you can smoke, rendering the no smoking area pointless. Rose wine was not nice and the cocktails were hit and miss. Lack of vegetarian options at dinner and in the late night cafe/restaurant. But the worst part was that I stupidly left a brand new unopened Hugo boss aftershave in the fridge. When I raised this with reception on our last day they were not interested and just said someone else is in your room now. I did go and see the new guests but the aftershave was already gone so it would have been the cleaner or the person replacing items in the mini fridge. I know it’s my fault for leaving it in the room but staff should not steal and get away with it. Reception staff weren’t even apologetic.

Would not recommend this hotel Management rude never said morning nothing are we ok nothing. Receptionist rude The hotel not as nice as it looks The room was ok. Food ok although where they make drinks were dirty The entertainment was the thing. 2 great guys on skates serving drinks were great. But overall wouldn’t recommend it. Oh every other person smokes so not good for non smokers

From the moment we arrived at Side Marin Korman, we knew we'd made the right choice. This is easily one of the best hotel experiences we've had, and I gave it the highest rating without a second thought. Service: Friendly, fast and genuinely caring. The staff went above and beyond every single day. Food: Incredible variety and every dish was delicious. Whatever your taste, you'll find something to love. Cleanliness: Spotless rooms and grounds, always perfectly maintained. Pools & beach: Beautiful pools and a lovely, well-kept beach. Pure relaxation. Entertainment: Activities and animation all day long, so there's never a dull moment, whether you're with kids, friends or your partner. Huge thanks to the entire team for making our holiday unforgettable. If you're wondering whether to book, do it. You won't regret it! We'll definitely be back. 👏