Trendy Verbena Beach

Had a nice holiday with everything as you would expect , nice room, drinks etc. You could only use one of the à la cart restaurants for free, per week so decided to book 2 additional à la carts at 20 euros per person. The last one we booked was the French restaurant . We arrived for our reservation which had been booked for 4 days to be told it was overbooked & we would have to sit in the Mexican restaurant which we did as we had dressed for the à la cart. So we sat being served French style food listening to Mexican music where we had sat the night before. Complained to guest relations after the meal who said we had had what we paid for, a French meal . She said she would pass our complaint on & get back to us but she never did. The following afternoon I saw guest relations again to be told the same, we had had a French meal & it doesn’t matter where you eat it. She offered us another à la cart as compensation but we didn’t want to go after our last experience . We checked out the next day & paid for our à la carts, then the guest relations woman approached us & offered us late checkout as compensation, after we had already checked out. I would not recommend paying for the à la cart restaurants as the food in the buffet is better.

Stayed here for 12 days at the end of September and beginning of October.Check in was very quick and efficient, and food available which was great because we had a late evening arrival.As in the other Trendy hotels that I have stayed in everything was very clean and the food and drinks and service excellent.Gulsun in the main restaurant was always very helpful and attentive and always had a smile for everybody.The only thing that I thought could have been better was if the evening entertainment was at the inside bar rather than the pool bar at the time of year.A special mention also for The Octoberfest which was on on one night on the beach.

We arrived after midnight, to a warm welcome with a very easy and quick check in. Our room is very spacious, mini fridge is replenished every day, with water, soft drinks and local beer. The room was cleaned every day to a very high standard. The only complaint we have is that it was twin beds pushed together and not a double bed. One bed was squishy and squeaky the other was firm. Every member of staff work extremely hard and all are very friendly. And the hotel is constantly cleaned to an extremely high standard. Nothing is too much trouble. The pool area’s are kept very clean and tidy, plenty of beds to choose from. We had the odd issue getting towels from spa when it rained at lunch, and needed a fresh towel we were told no towels until after 4pm but other guests were swapping wet towels and getting fresh towels with no issues. We didn’t use the spa so couldn’t comment. The spa staff and camera man didn’t hassle guests or try to sell appointments. Which makes a nice change. We didn’t use the beach area so can’t comment. The food is typical all inclusive food, and repetitive but there is plenty of choice. It wasn’t all to our taste but we didn’t starve. The coffee isn’t the greatest in the main restaurant and aqua bar, I’d expect bean to cup. However at the basement bar and coffee shop they do bean to cup. There is snack bar at the pool and on the beach. Which serve hotdogs, burgers and pizza. They also have a small restaurant that serves food in between main restaurant opening times which is open when main restaurant is closed. We didn’t dine at aller carte restaurant. Entertainment team work hard not really our thing. They had live music after kids entertainment but all the different bands sang the same songs which isn’t great after the first two nights. I understand they need to cater for different nationalities but they could do with mixing the song choices up. Location is ok they have several bizarre shopping centres at the front of hotel and there is the odd bar and restaurant along the seafront. I would definitely recommend this hotel, and would return but this isn’t our first stay at a trendy hotel, they have a high standard to be proud of.

Pleasantly surprised with this hotel. Room modern and clean. Staff helpful and friendly Great beach Pools lovely with a couple of slides to liven up the day Food very good and al a carte gorgeous One tiny moan is that we tried out the bochia and the rep wasn’t the friendliest and didn’t make us feel welcome Nice bonus was the patisserie which served great coffee and cakes and sandwiches Overall would recommend and would consider a return visit

Quiet hotel, how it should be! Very friendly staff. Excellent wifi on the beach. Food is excellent! Ideal for people who are looking for some time out! They start in Geman but if you ask in English, no problem! Even putting extra beds on the beach is not a problem! If you ask for a minus: the only one I will find is that you need to be early at beach for the chairs. We will go back!