Verde Hotel

Having seen some of the reviews I can say we were a little concerned as to what we could expect on arrival. We didn't need to have been. Clean room, with fresh towels daily and linen changed regularly. Good size room with beautiful mountain views, and overlooking some bars which were pleasantly lively. The hotel is situated in the centre of a group of bars and restaurants, a couple of minutes walk to the beach, and shops. There are more restaurants/bars within a short walking distance. Though the hotel is adults only, the local bars welcome families, and do a great job of providing entertainment for all. (Don't expect it to be a quiet hotel given its location, however bars do close around the same time so it doesn't mean there is music and chatting all night). We had no complaints about the food, always something good to eat at each meal time and all freshly cooked. (Check the outside food area at each meal for additional, watch as they cook items, great pizzas in their own pizza ovens). Afternoon snacks were nice and regularly rotated so something for everyone. We did hear some people complaining to each other about the heat of the food, however we didn't find any issues apart from hotel guests taking their food and leaving the lid open on the food trays. Understandably food will cool down if you don't close the lids! Pool bar was well stocked and the staff were amazing. Making you feel very welcome and smiling all the time. Sunbeds were ample, however we did spend a lot of time at the beach, where sun loungers and parasols are complimentary. We recommend BS beach bar. Great staff, reasonable prices and you are served at your sunbed! The rest rooms were clean and smelled lovely all the time. The general Manager of the hotel was incredibly nice, even taking time to sit and have a chat with us over a cheeky tipple! He really made our day. tips - the spa was wonderful. had coffee scrub and massage on our first full day and it was fabulous. skin was wonderful after and the staff made me feel so relaxed. Overall we had a fabulous time, and so ling as you don't mind being in the middle of a lively area, this place was brilliant. Well done to the hotel management team and all the staff. Will definitely be back.

Dreadful !! We stayed here for a week (my daughter and myself) having been booking holidays with tui and turkey for many years and have never experienced anything like this hotel . The food was dreadful , we ate out every day ! The staff were unhelpful , the toilets in our rooms were not cleaned properly . The pool outside and all the floors were also not cleaned properly. The restaurant manager did not speak once and stood in the corner smoking ! I could carry on and on but I’m just warning you not to book this dreadful hotel

First: I don’t expect 5 star whilst paying 3 star!!! In saying that I would put this as 2 star. I leave today when the hotel closes for the season and as far as food/service is concerned they have already checked out. Yesterday no rum in bar/ this morning no fried eggs/omelette until I pointed out that I lost full day on arriving late and as for today I am still a paying guest, to which the manager instructed someone to make them. I understand it’s closing but they still have 10 paying guests all who only leave late afternoon. In general the food is below average but lovely salad bar Rooms small but fine however not cleaned. We left the light on twice to be cleaned, all we got was fresh towels ( dirty ones not taken away) no surfaces wiped . Outside bar is only one and no comfortable inside seating area apart from 3 small tables. Service from bar staff on whole ok when they was not on their mobiles . Would I come here again ?? NO My daughter said “it must be bad if I’m not happy” as I stated at start you can’t expect 5 star at 3 star prices but I do expect more than I received.

First impression ok. The pictures are not accurate. No darts pool or other activities. Room not cleaned most days bed was made, only 1 day cleaned properly, bed sheets bobbly, one day wet pillow cases put on, Problems with lights one half of roomnot working, beds hard,toilet brown stains all over. Water puddles kept appearing by wall adjoining room. Food ok not much selection,frozen veg same every day, nice chunky chip, same salads every day only meat chicken which was rubbery, same desserts. Breakfast limited sausages always sliced, selection of eggs, around the pool mostly in shade sunbeds disgusting stained. Alcohol ok. Hairdresser at side awful have scabs all over head due to bleach being left on to long, he made excuses then said excema from water salon v tatty. Spa absolutely gorgeous best part of holiday. Staff friendly but many didn't understand English. V loud at night from 3 pubs lovely views, close to beach

Came in May had a great time came back in October what a difference had booked a twin room and checked with hotel and was told ok. Arrived at 0130 to be given a double room. Had to wait for it to be changed. Toilet seat broken reported it nothing was done. Really missed Anna she was so efficient and checked every day that the guests were happy. The hotel have lost a treasure with her.