Novotel Saigon Centre

This is our return stay at this hotel and we have seen improvements. Reception staff are now more approachable and efficient. Check-in was a beeeze, despite our request for a change of room due to preferences. The staff on Level 19 was helpful and patient. The room was clean and comfortable. Housekeeping does a wonderful job at ensuring my laundry is picked up and returned, cleaning the room, replenishing the bottled water, tea bags, tissue paper, toilet rolls, etc., replacing the used towels, making up the bed, changing the sheets, etc. a special shout out to Ms Suing who was very friendly and efficient. Having breakfast at the cafeteria on Level 2 was also more pleasant this time. Staff were friendly and helpful. The breakfast spread has also improved somewhat. It would be great if more fresh juices were offered. Presently, only fresh watermelon and wheat grass juices are available. Guests including us ran into a problem with the bread toaster one morning and we ended up with burnt toasts. Thankfully the problem was resolved as it was working fine the next morning. A special shout out to Ms. Thoa who was friendly, chatty and helpful. It was overall a very enjoyable stay this time round and we look forward to returning the next time we’re in HCMC. Thank you for everything.

First of all i would like to thank Ms Thao for the warm reception and the room upgrade. Huge improvements were made since my last stay back in 2025. Executive lounge was way better than previously and really glad that the management listen to the guest's feedback and improve from there. Breakfast was good as always. The whole team is great. Lovely and pleasant stay. No complaints. 5 stars

After three long years I finally return to the new look Novotel Saigon Centre. Originally booked one night that extended to three which turned into 7. I was clearly having a great time. Absolutely splendid stay in an upgraded corner suite. All the rooms have had a major facelift and are exemplary in comfort and amenity. This hotel boasts not only a world class hospitality team across the board but excellent and extensive facilities including in house spa, gym, breakfast lunch and dinner options. Don’t miss the epic seafood and meat buffet on weekends! The Novotel Saigon delivers an exceptional lounge experience for those privileged to have access with all day snacks and light drinks and with the dinner canapés providing a fantastic spread to satisfy all whilst maintaining Accor explorer and business travel standards. When other lounges are dwindling in offerings the Novotel has not only raised the bar they have doubled down on the quality of food and beverage selection whilst welcoming Accor members and their families with open arms. Yes kids have the green light here in the Novotel lounge. Particular and sincerest thanks to the GM Mr Vu whom we met briefly, EAM Ms Thao, Ms Anh, Ms Nhung, Mr Viet, the amazing Mr Ali on coffee and drinks and Masterchef Mr Coung. The hotel is on the edge of district one with easy access to everything Saigon has to offer and beyond. After four visits to Saigon I swear by the Vinsun taxis, Novel Saigon Centre has made my stay

Great service, welcoming attitude of staff, food and drinks were excellent! Location around 1 km from District 1 tourist areas, so good one! Had a very good experience with front office manager - Loc Pham throughout our stay. He was very cordial, accommodated our request for a Suite upgrade as an Accor Gold member, and also gave us Premier lounge access as a goodwill gesture. Breakfast buffet was good. Rooms met our expectations. Overall, perfect mix of location and Accor service!

Modern hotel in a great location, close to most tourist attractions. We spent two nights while entering Vietnam and a further night upon leaving. Executive king rooms, with lounge access. Our eight year old daughter slept on the courtesy sofa bed. Lounge access is good but limited, hot and cold dishes, with beer, red or white wine, a few spirits but no cocktails. Nice city views from the lounge also from the rooftop bar one bar a floor above. Breakfast is really good, very big selection of Western and Eastern dishes. Swimming pool is okay, unfortunately doesn't catch much sun but we enjoyed it after a days of tourism. We would definitely return to the Novotel.