Alpenkrone

We just left the hotel after a week of bliss. A very well managed hotel, with friendly staff. The food is splendid, so many choices at breakfast and dinner. We spent some time at the spa and swimming pool, after our ski mornings, very relaxing. Our room was at the top floor, with beautiful views and very spacious. We visit this hotel almost every year and it never disappoints. We love it, thanks for another great stay!

The Alpenkrone is a clean, smart, quiet hotel on the edge of Filzmoos. Food is excellent, and it has superb spa facilities

I had a very disappointing experience at this hotel. Upon check-in, I politely asked the manager if the room I was assigned—right next to the reception—was quiet. Instead of a professional response, I was met with an incredibly offensive and unacceptable remark. The manager claimed that the noisiest guests are Polish and even made a condescending comment about Poland’s history, referencing the Iron Curtain. This kind of discriminatory attitude is completely unacceptable, especially in the hospitality industry. Since the noise from the reception area was a real concern, I requested a room upgrade. The manager eventually moved me to a family room, but unfortunately, this was not an improvement. The room had visible wall fungus, which was completely unacceptable for a supposedly reputable hotel. The poor hygiene and lack of maintenance made my stay even more unpleasant.

While Austria often conjures images of breathtaking alpine views and snowy landscapes, this hotel is located at a relatively low altitude, resulting in average views and snow that doesn’t last long. The town itself pales in comparison to destinations like St. Moritz or Livigno. The hotel is outdated and in dire need of renovation. The rooms are small and dated, with poor cleanliness and uncomfortable beds. The pool is tiny, unattractive, and far from relaxing. Additionally, the service leaves much to be desired, some stuff members were not only unhelpful but even unfriendly. The atmosphere feels stuck in the 1970s, reminiscent of old Czech designs—not what one expects from an Austrian alpine hotel. Moreover, the location is inconvenient for skiing enthusiasts as it’s far from the slopes and lifts, requiring either a car or a bus ride to access them. For the price charged, the overall experience does not meet expectations. I would recommend looking elsewhere for a more enjoyable alpine holiday.

Some rooms have great views, but the staff doesn't offer them easily. Be sure to request an upper-floor room with a view, or you might end up like me—staring at the bottom of parked cars.Otherwise the spak is good and if you are lucky you can score a good room