Waldhof Fuschlsee Resort

We had a fabulous week here. Family of 5 from Scotland (3 grown children 21, 19 and 16). Everything about the hotel we loved. Wonderful food. Beautiful facilities and spacious rooms. Superb coffee! Endless amounts of sun loungers around the pools and gardens. The setting is stunning. Fantastic walk loop around the lake ( a little under 2 hours). Beautiful lake for swimming/paddles etc. Transport into Salzburg is so easy too....we used the free bus with the tourist pass to get in and out...very short walk from the hotel. No hire car needed unless you want to go off and explore the other lakes. Excellent fully equipped gym. We did some classes which were great and had a stunning view to the lake as you work out. Also table tennis, pool, game areas. Lots of quiet seating areas. Lovely relaxed bar for the evening. Extremely friendly and helpful staff. Felt like they had thought of everything. Didn't want to leave and will definitely return.

The location is amazing and the access to the water is incredible. The free paddle boards, kayaks and row boats were the highlight of the visit. But the facilities are old, and not in the ‘it’s Europe so everything is old’ way but in the ‘given people come for the location, why should we invest’ kind of way. And it’s expensive - you can squint and say you’re getting your money’s worth with the inclusive nature, but MAN you have to squint hard. It would be easy to chalk this up to another cranky American not appreciating the European way of life, but we came here from another Austrian luxury inclusive resort 2 hours from Munich and is was INCREDIBLE - and cheaper. So if you want the lake, or proximity to Salzburg, this is your place. But if you’re willing to trade foothills for the actual mountains there are better resorts at no worse cost.

As cynical British people we were initially nervous that the website of the Waldhof Fuschlsee Resort might be too good to be true; but we were so happy to be pleasantly surprised and have our cynicism quashed. We stayed for one week at the Waldhof Fuschlsee Resort, and can confidently say we’ll absolutely be returning. The location truly is stunningly beautiful. The helpfulness of the staff started before we even arrived, arranging transfers for us to and from the airport. We arrived at the hotel around midday and were pleasantly surprised that our room was already ready and available for us to check in. We had a little quibble with the set up of the beds for our children but this was resolved within half an hour following a call to reception. During our stay the staff were exceptional: kind, courteous and helpful at every opportunity; with special mention to Vladimir in the restaurant, Julia who we met in the archery experience and Daurina who guided our Alpaca walk around the village. The hotel is exceptionally clean and there is an army of people cleaning every visible corner every morning. The room was serviced twice daily with towels changed on request and beds turned down daily. The rooms are exceptionally equipt with Nespresso machines and pods as well as kettles and tea bags for other drinks. There are also beautifully fragranced toiletries in all the bathrooms. The pool and sauna areas are incredibly, very family friendly while also being a calm sanctuary. It’s quite a feat. The water in the pools is also heated to 30+ degrees so swimming when the weather turns is still a pleasure. We took part in several activities whilst on site including beginner’s archery, tennis, table tennis, alpaca walking, paddle boarding, canoeing and rowing, as well as making use of the children’s playground. Everything was included and fabulous. As far as food is concerned, both the breakfast and lunch buffets are huge in variety, with something for all tastes. We are the proud owners of two relatively picky children and they both managed to find something they were happy to eat at every meal. So far as evening meals are concerned, from a cultural point of view it took a little getting used to ordering our dinner at breakfast time, but after a couple of days we were in a happy routine. There is a great variety every day of beautiful local dishes, or if you’re feeling less adventurous there are always some Austrian classics like Schnitzel available. On top of this, every day there is a children’s dinner buffet; and if your children are as picky as one of ours they are always happy to make some chicken nuggets or pasta to fill their tummies. The only downside of our stay was an impromptu fire alarm on our first evening. And while we understand this is completely unavoidable (and was thankfully a false alarm) it did feel like there was a lack of organisation and information to let guests know that it was safe to return. But, I completely understand, this is a difficult situation to plan for unless it occurs. Other than that little blip, it really was a most wonderful break. We’re already checking our calendars to find a free week when we’ll be able to return. As a family, we honestly can’t recommend the Waldhof Fuschlsee Resort highly enough. Many thanks to all the staff for such a wonderful holiday.

This hotel markets itself as a 4-star property, but guests should lower their expectations. The facilities are dated—not in a charming, historic way, but simply old and tired. The dining experience was poor. Breakfast was uninspired, and lunch was a one-time attempt—we couldn’t get past the limited selection or the fact that food was sitting out under a lot of flies. We avoided all other meals on-site after that. Service is minimal. There’s no bell desk to aid with luggage, and the front desk isn’t staffed 24/7. Once housekeeping leaves for the day you’re essentially on your own—any requests after that point are unlikely to be fulfilled. We attempted to check out after the first night of a four-night stay due to our disappointment. When we called (we were not on property at the moment) and asked for a manager to call us back, we were told we’d need to come down in person because “calling an American number is expensive”—another example of the hotel’s nickel-and-dime approach. When we finally did shared our feedback, we were met not with understanding or concern, but with defensiveness and confrontation. Staffing is sparse. Don’t expect towels at the pool or lake—you’ll need to bring your own from the room. This might be a “generational” hotel that once had its time, but if you’re used to American 4-star standards, this is more of a 3-star property at best. Save yourself the frustration and look elsewhere.

Glorious setting overlooking Lake Fuschl, waking up every morning to the view. Room was large, comfortable and clean ( missed a coffee machine though). The resort is quite large and takes a while to find your way around. Despite the size staff were always friendly and helpful. Spa area is excellent as are the pools. Lots of places to sit scattered around the grounds. Small beach area is nice (and seeing how busy the lake gets at weekends with good weather nice to have this private area), also good having the SUPs, canoes and rowing boats. The lake is clean and good for swimming. Enjoyed the food. Plentiful breakfast and then the lunch/tea selection. Dinner is 5 courses (6 if you have cheese). On the whole good, but somewhat erratic in quality and combination of ingredients. Soups were particularly weak. Felt as if chef was still experimenting. Hopefully the kitchen will find its way and elevate the food to the level the hotel deserves. Nice to be able to eat on the terrace, though the individual dining rooms were cosy. Nice walk (11km) round the lake. Really easy to take the bus into Salzburg, 40 mins into the centre. And with the travel card, free! Relaxing stay, fantastic location. Would return.