Falkensteiner Hotel Cristallo

Excellent...excellent...excellent...all was excellent...room,reception,food....for food more excellent...congratulations Cristallo!

Beside great location we are comming back each year because our kids have great time with Falky animators. Special thanks to Yury and Beshoy. Andreja, Croatia

Overall, a very nice place to go skiing with family. Our 5 year old was never bored. She skied in the morning with the ski school and did activities in the kids club in the afternoon. This allowed time for me and my wife to ski and use the hotel facilities. The common areas felt premium, as did the breakfast and dinner (not lunch). However, the rooms could use an upgrade (e.g. no usb or type c ports), and not having a kettle or a coffee machine is (personally) a major mistake. I would recommend it and come back in the future.

This hotel definitely does not deserve 4 stars, and not even 3 stars.. the overall experience was below expectations and below average even for a 3 star hotel. Reception and cleaning staff absolutely ignorant. Our room was not cleaned on the 2nd day at all. Even after kindly askong the cleaning lady. They dont help with luggage and waiting lines for the elevator reminded me on McDonalds. Water in the pool too cold. Rooms look like stuck in 90ties. The only thing which was above the average were the prices. They’re not gonna see us again.

me and family have been here twice for skiing and it’s an amazing hotel. food is very nice and there’s new options every night aswell as breakfast which is amazing. Facilities such as the lockers are amazing for ski attire and the pools and rooms are lovely. Excellent hotel