Das Alpenhaus Kaprun

Hotel needs a facelift and a touch of an interior architect for sure. Tired facity in general. Friendly and professional front desk. Hardly polite and incompetent restaurant staff at all levels. Good housekeeping. No bellboy. Poor ski room. Restaurant definitely needs an upgrade.

Great place, staff is very nice and helpful. Food was excellent. Rooms are comfortable and clean. If you stay during summer you can get a Zell am See Kaprun Summer Pass which is a nice extra.

We had the most amazing stay with friends and Family, of course our beloved Dog. The staff were very friendly , we had a lovely room with a lovely shower. The location was perfect. We also found the food amazing , with good service . We also enjoyed the spa and pool area.

We had a fantastic time at Das Alpenhaus for a late ski trip with our 10yr old. We stayed in a larger room which had a balcony, lounge and an extra child’s bed. The room was clean and well equipped. The food offering was plentiful and good quality, a huge selection at breakfast with 4 daily changing main meal options for dinner (one vegetarian and one vegan) and a huge salad bar to start. There was a separate menu for the children which the adults could also choose from. The swimming pool and spa area were good for the family. All the staff couldn't do enough for us including the fantastic bar man called Yohia. In terms of location it was a few minutes walk to the Maiskogelbahn lift which takes you to the 3K connection to access Langwied and the higher Glacier (these 2 lifts take around 40 minutes in total to reach Langwied); when you reach there you can hire ski equipment and use the ski depot to make it easier than carrying them on the lift especially with kids (2 euros per pair of skis overnight). Overall a thoroughly pleasant stay and would higher recommend for a late ski trip as the snow on the glacier was excellent.

Our stay at the Alpenhaus was fabulous and far exceeded our expections. Our balconyroom was spacious, clean, warmly decorated and luxurious. The welcome at the reception was friendly,professional and efficiënt. We could park our car in the hotels underground parking, which had lots of space also for larger cars. Due to the hotels location we did not use our car at all, which was great. The Skilift/ Slope was within a 5 minute walk from the Hotel. Skipass was available at the reception. The friendliness of the staff was warm and honest and you immediately felt at home . All our dinners were excellent and the presentation of the main dishes that were being served deserves 5 stars ! Salads and soups were available at the Buffet as well as the Desserts. Then again you could also order desserts and other maincourses from a Special Menu with no extra Charge . As experienced travelers, our Dinner experience here has by far exceeded our expectations. The pool, sauna , jacuzzi s were again more then we expected, all new, clean, large and well maintained. We did not make use of the massages offered but the hotel offered many Wellness Treatments. When we come back to Kaprun we will defenitly book at this hotel again! Due to the Hotels quality we had an amazing Holiday as the weather was unfortunately not that nice. To sum it up, Das Alpenhaus Kaprun is the best Hotel you can book in Kaprun!!