Grand Tirolia Kitzbühel

We stayed at Grand Tirolia Kitzbühel for more than 10 nights in one of their suites, and overall, we had a wonderful experience. The hotel’s location is amazing, the facilities are excellent, and the suite was perfectly spacious for a comfortable extended stay. The reception, concierge, and management teams were truly professional and welcoming. The concierge team deserves special recognition — honestly, one of the best we have ever experienced! The front desk staff, particularly Ms. Panorea, Ms. Flora, and Ms. Maria, were always helpful, professional, and friendly. A special thank you also goes to the General Manager, Mr. Baliamas, for his warm welcome and genuine leadership. The SPA was excellent, and we particularly loved the indoor and outdoor swimming pools, both of which were wonderfully heated. The breakfast buffet was acceptable, although we would have appreciated a wider variety of choices. Unfortunately, the main area that needs significant improvement is the housekeeping service. For a hotel of this standard, the cleaning quality was below expectations. Despite requesting several times for our beautiful, spacious balcony to be cleaned, our requests were repeatedly overlooked, and spider webs remained on the seating area. This was disappointing, especially considering the otherwise excellent standard of the hotel. We would particularly like to thank the Operations Manager, Mr. Martin, who was extremely understanding, supportive, and professional. We genuinely appreciated the time he took to speak with us and ensure that our stay was comfortable. His approach reflects excellent management, and we are confident that, under his leadership, the hotel will continue to improve and reach an even higher level. Despite the housekeeping shortcomings, we truly enjoyed our stay and appreciated the outstanding hospitality of the management and guest-facing teams. We will definitely return and would happily recommend Grand Tirolia Kitzbühel to our friends. With some improvement in housekeeping, this hotel has everything it needs to deliver an exceptional five-star experience.

Excellent on everything. Rooms Spa food service wine list . They responded immediately tò my complain of 5 guys of UK very loud and very anno ying in the restaurant and After the remark of the manager these people kept their behaivour. The manager apologized and did not charge the bottle of wine ( expensive by the way) part of our dinner.

This is a stunning hotel in a beautiful location. We stayed for two nights in two superior forest view rooms (there were 4 of us). The rooms are gorgeous with huge, well appointed bathrooms and lovely balconies with chairs, loungers and 'eggs' to relax on. The pool and leisure facilities are also beautiful, although as British people, the 'no textiles' rule for the adult sauna area took some getting used to :-) We had breakfast in the main dining room and thought it was one of the best breakfasts we have had during our tour of Austria. Delicious food, and a really good range. Our daughter particularly enjoyed the freshly prepared French toast. We ate one evening in the bar, and the next at the a la carte restaurant. Both meals were delicious, with great service. The views from the terrace while eating at the a la carte restaurant were stunning. Throughout our stay, staff were friendly and helpful. The facilities for families with younger children looked amazing, the playroom looked awesome and there is a family pool. There are lots of activities running at the hotel and if we had been staying longer, we would have taken advantage of them e.g. there was a very friendly local walking guide who we chatted to, The cinema room is also a wonderful space. Points for improvement (which we spoke to staff about, so no surprises here): - Whilst the air conditioning was perfect in one of the rooms, it was really struggling in the other, and we were very hot over night. This requires some attention, as it did not improve after asking for it to be checked - Key cards for the rooms both stopped working before check out on our last day and had to be re-enabled - Mini bar prices are not placed in the rooms, not sure why Overall though we had a wonderful stay and our teenagers have asked to return, which we definitely would!

Wonderful hotel! Amazing staff. Our room, Superior Suite, was roomy and well appointed. The view was spectacular and the balcony was enormous. It had a bedroom separate from the large living and dining space. 1 full bath and a second half bath. Plenty of closet storage as well. The reception staff were friendly and accommodating. The concierge Ralph is top notch! The bar staff is second to none with attentive service, creative cocktails and friendly personalities. We enjoyed time there each day. The main restaurant serves a buffet breakfast which was ok. Nothing special. Dinner was a combination of buffet or optional à la carte dining. À la carte was spectacular although some courses required us to get our own serving from the buffet which we found odd. The restaurant at the golf club was outstanding and the patio dining is a must do! Small but delicious menu for lunch or dinner. We ordered room service each morning for early coffee and juice so we could relax in the room before breakfast. It was on time and plentiful. The delivery team were sweet and gracious. Highly recommend!

We stayed at this wonderful place with my girlfriend for 2 nights and I must say, we absolutely loved it! The views are breathtaking, staff are very very friendly (especially the waitress working in the bar, younger, dark haired girl...). Would 100% reccommend!