Hotel Waldhof

This is an excellent hotel for families or those heading off for walks in the mountains. I have been to this valley 12 times now and stayed at the Waldhof many times. It is still run by the same family and all the staff make you feel very welcome. My son loved the new giant water slide and playing ping pong. Also, they were more than happy to give him something off menu if he didn’t like what they offered. I would rate it the best family hotel in the Oetz area.

We had a fantastic ski trip staying at Hotel Waldhof. The apartment we stayed is was perfect - amazing pools, sauna’s, super friendly staff and great food. The skiing in the area is also great - lots of resorts nearby. We are booked to go back again at Christmas we enjoyed it so much.

We spent 4 nights at the Waldhof with a large group. Unfortunately, we were all disappointed. The apartments were spacious, and the outdoor pool is nice. The rest of the experience was far below 4-star standards. The manager was unfriendly and clearly expressed her annoyance when there were any special needs or requests. There was no feeling of welcome or hospitality. The facilities are dated. There are no shower curtains on the showers, so there is no way to shower without getting the whole bathroom wet. But the most difficult of all was the cuisine. The food was terrible. One night was a pasta buffet that my 10-year old daughter would have done a better job with (and that she wouldn't even eat from!) - dried out cubes of lasagne, 3 different kinds of pasta covered in oil in the steam table next to 3 unappetizing sauces. Not what I would expect as a main course from a 4-star hotel, or even a 3-star hotel for that matter. There was a salad buffet every night as a first course, and it had about the same level of food and variety as in a super market buffet. Two nights the kids' menu was fried foods straight from the freezer, with no veg - nuggets, fish sticks, 'smiley' potatoes. And ice cream every night for dessert for the kids. Having said that, the adults' desserts weren't much better! The breakfast buffet was also limited and rather depressing. I am sorry to say, but because of the sour service and not feeling made welcome, together with the terrible food, we will not be returning.

In general the stay was ok. Please be aware that WiFi is not working as promised. The bandwidth of 1Mbps is at 40-48% capacity and makes your internet access barely possible. Also, no shampoo in the shower. No drinking glasses in the room. Other then that - all good. Special recognition goes to servers in the canteen. Inessa was great!

Don't bother. Located on a busy main road. Hotel very hot. Can't open window due to noise from the road. Room (Jnr Suite) not as advertised online on booking websites. Wifi breaks every min. Poor quality breakfast and no waiters around. no bathrobe, no slippers, no tea/coffe or water in the room. 2-3 star in reality. Their idea of customer service is sarcasm and laughing and arguing with their guests. Don't bother. restaurant for dinner ok-ish.