Hotel Berghof

The worst accommodation I’ve ever experienced. Feels like a 2-star hotel, and the owner is extremely rude. Definitely not a place for a pleasant stay.

I had a reservation for two rooms. When we arrived there was only one room available and the owner wanted to put all five of us in one large room with one bathroom, for the same price. He finally said we could get 15% off on food to make up the difference. This was just not acceptable. The rooms were prepaid and he refused to give us our money back. Fortunately, we booked through a third party and they intervened and we finally received a refund. If you have a reservation here it means nothing. Avoid this place at all costs.

The hotel did not live up to what we had booked, and we got the impression that they deliberately try to cheat and extract extra money from the guests. We had booked a room for 4 people (2 adults and 2 children) with a double bed and a sofa bed. When we arrived, we were given a room for 2 people, with two extra beds that barely fit in the room and were much too small for our children. After a long discussion with the hotel owner, we got the room we had booked (and paid for!!). The playground was one of the reasons we chose the hotel, but we did not expect it to cost 50 euros per day - it is not worth it! This was not disclosed at the time of booking. Additionally, everything from Wi-Fi to bicycle parking and using the refrigerator costs extra money - things you otherwise expect to be included. We cannot recommend the hotel in any way.