Hotel Feldwebel

Fabulous hotel in a great location, the rooms are clean, airy and well appointed. We were a family of 7 adults so we had two double rooms and a three person suite, all excellently presented with very comfortable beds. We opted for the half board option and were not disappointed, the food was excellent in terms of quality and variety, the service was also exceptional, we had the same member of staff every night and she was so welcoming and attentive, I really wish I could remember her name so that i could mention her personally in this review. All in all a great experience and would definitely recomend the Feldwebel, as a family we have visited Soll many times in the past and have always been impressed with the culture and reception we have recieved. Can't wait to return!

Hotel Feldweber is located in the best area of Söll. We chose a one-bedroom suite, and the room was clean and pleasant. However, we were disappointed that a 4-star hotel room did not include a refrigerator or tea/coffee-making facilities. There was not even bottled water in the room, and it seemed we were expected to drink tap water. For guests who prefer not to drink tap water and who would like coffee or tea, purchasing these from the hotel bar was quite expensive. Improvements in these areas, as well as in the taste of half-board dinner, would greatly enhance guest comfort. The most important point, however, is that the staff could benefit from further development in hospitality. On our first night, we found a black hair in my soup, and when we kindly asked for a replacement, no one bothered to apologized for the incident. At breakfast in particular, despite there being only one staff member present, the noise level and manner of communication felt rather abrupt and made us uncomfortable throughout our stay. We were even reprimanded for finishing our breakfast about 10 minutes late. During both breakfast and dinner, we were instructed to sit at a specific table located directly opposite the kitchen door, which was frequently opened and closed, creating significant noise from inside the kitchen, combined with conversations among staff at the bar just in front of the kitchen door. We believe this is not the environment guests expect when they come on holiday to relax and rest. Although we kindly asked to move to another table away from the kitchen door, our request was declined, even though the restaurant was large and nearly more than half empty. We have visited 20+ countries around the world, and we have rarely encountered such an unwelcoming attitude toward guests.

Great location. Average hotel. Very disappointed with staff. Very unwelcoming, that is when reception was manned! Even though the staff denied reception was unmanned!! Bar staff during the day complained when asked for 2 drinks, " just sat down for a coffee " even though only 2 other people in the small bar... breakfast lady couldn't wait to get rid of you, except for one nice other blond haired lady passing through dining room who said good morning. All in all would never recommend or return. Pity my first visit to soll will probably be my last. Great experiences in other great ski resorts.

Picturesque hotel in the centre of Soll. Travelled with TUI and have been to this hotel several times . Room was bright and airy ( twin room with balcony) and well serviced each day, as we were bed and breakfast unable to comment on evening meals. Breakfast room was light and airy having the same table throughout our stay. Breakfast was buffet style with plenty of choice. The staff and management were welcoming and helpful throughout our stay. Soll is a good base for touring, the visitors card gives free bus travel to Kufstein, St Johann and Worgl with the local villages of Ellmau, Sheffau and Going served by the Kaiserjet free bus service. Would be happy to stay in this hotel again.

We arrived to a very warm welcome. Our room was spacious and warm. The evening meals were excellent. Mrs Weinbaur and Mrs. Hagmann worked in the restaurant and we could not fault them. They were friendly and happy at all times. A very personal service, thank you. We would certainly recommend the hotel. Also a thank you to Petra, such a character, full of life and so cheerful.