Bluesun Hotel Elaphusa

We liked the location - it's on the half way between Bol centre and Zlatni rat beach. Room was spacious and bed was so comfortable. Staff were polite. We booked two beds - got one. Swimming pool was overcrowded, no one respect the rules of behaviour. Parking price for a shadow under the tree is just absurd and it's overpriced. Dining room was overcrowded with not so much food.

Terrible experience .. like a prison block, soulless, no atmosphere, dinner served in a chaotic school dining hall with bland, tasteless food, asked to leave after a couple of days and for any adjustment on the price, Manager unwilling to help. Wouldn’t leave kids at the club there if I was desperate.. looked very uninviting. So many people complaining at reception. Ignored all our emails. Such a shame as Bol is so beautiful

Beautiful hotel near the sea, very nicely renovated, surrounded by plants and pines, a lot of greenery inside hotel. The staff at reception and main bar very kind, food has improved a bit, more various dishes and of good quality, although it could be more fresh local food available. Nice beach near, Golden Horn beach 10min walk, town center cca 15min. Most of the staff at restaurant are kind, but there were few of them rude, not to be hired in no place, specially not in 4star hotel. Obviously, the general manager does not care for guest's opinion and comments, and that spoils overall image of the hotel, which with a little more manager's attention could be really Grand hotel Elaphusa.

We are fussy people and will complain but we think this is a good hotel. We stayed end of season so it was relatively quiet some days but not empty by any means. I could imagine I wouldn't like it with lots of people. It's a big hotel. We were in D block, rooms were very clean and the superior room spacious and comfortable for two people for a week. All the staff were excellent: reception, cleaners and restaurant staff were friendly and helpful. This is important to me. The food was good. You have to be discerning in what you choose but even after a week, I enjoyed dining there. The location of the hotel is great. The outdoor pool was good, relaxing. Indoor pool less impressive. Didn't use the other facilities but all looked good. One complaint was loud music coming from nearby hotels which always finished at 11 but was annoying before that. In summary, we had a great holiday here.

I had to leave the hotel 2 days earlier due to Family Medical emergency. The Reception staff assured me that i Will be reimbursed as soon as i provide them with the Medical Certficate. I have the e mailed twice the doctor's note note but they refuse to credit 2 nights. Mr Alabbar was contacted.