Bluesun Hotel Neptun & Depandans Maslinik

We really enjoyed our stay here. The hotel was kept very clean. The staff were all amazing and happy to help when needed. Housekeeping were lovely and attentive, reception were helpful. We accidentally broke a part on our shower and it was fixed immediately. The wait staff were on it with clearing up after diners, and the cooks were helpful answering questions about food. We were provided huge packed lunches for when we went on trips. They also helped us to book trips. The hotel itself is nice and in a great position. Right on the beach, with stunning mountain views. It's an easy walk into the centre of Tučepi. The pool was a good size. Food on offer was decent and their was always something different on offer each day. The only thing I would say that would make it better would be to have fridges in the rooms so we could keep our bottled drinks and snacks cold!

DO NOT RECOMMEND THIS HOTEL TO ANYONE** We had a very stressful and disappointing experience from the start to finish…. We booked with on the beach where we were told that transfers could be added after we finished booking. We were then told after booking, that transfers were not available for this area as the airport was 2.5 hours away from the hotel. We were quoted £900 for taxis!! And no other options. We ended up hiring a car in the end which was a stressful process. We arrived at the hotel to be told we had to pay €50 for parking which we weren’t made aware of when booking. We were then told to send over confirmation of payment from the booking to reception multiple times over the holiday even tho we had already done it!! Reception staff were extremely rude and not very strong in the English. Firstly, the food was unbearable!! It was cold, not much choice, salad covered in flies etc. The air con did not work in the room so it was very stuffy and no mini fridge or do not disturb signs available. The walls were paper thin so we could hear all of next doors conversations etc. No aircon in the gym and broken equipment. My OWN towel and sun hat was STOLEN from our sunlounger!! Reception said it wasn’t there responsibility to help. Finally on our last day, we did not need to leave until 1pm to go to the airport so we checked out then tried to go for some dinner and told we were not allowed!! Even tho we didn’t get there till after 1pm on our first day so only had scraps for dinner. Really did not enjoy our stay or the customer service from hotel or OnTheBeach and would not go back ever.

Great experience, especially animators miranda and sarana made our stay much happier, because kids loved them. Thank you so much!

Two hour transfer from airport on coach. plenty of food in the all-inclusive buffet and snacks in between, coffee machine in reception if you need out of hours. nice rooms. Offered a packed lunch for the transfer Home, which I thought was a nice touch but you have to ask at reception. Pool, lots of sun lounges and brollies, beautiful but very cold not salt water very close to beach would advise taking water shoes as beach is very rocky and painful underfoot, Adriatic sea freezing. beautiful walks round the promenade few souvenir shops and little bars and restaurants and a local man selling olive oil. There was some live music outside one night all inclusive drinks okay and availability to buy better quality spirits. Great staff, very clean, beautiful location

After getting ill from a different restaurant, separate to this hotel, my options for food were limited. I could only really eat low fibre foods like bread, they did have a bread basket at the Bluesun Neptun all inclusive food cantine but was covered in flies, so couldn’t really eat anything for the rest of my holiday. Quite dissapointing unfortunately. Beautiful scenery around though and friendly staff, just a shame about the food.