Bretanide Sport Wellness Resort

All inclusive, fantastic staff, exceptionally clean, great food, great beach for guests, very quiet. After looking at other resorts while there, we felt this was absolutely the best and we were glad we decided to stay there. Our suite had a view of Hvar and the Adriatic. Downtown Bol was pretty close by and it was a pleasant walk on a wide, tree-lined promenade to get there. All-in-all, we had such an enjoyable time, we will probably come back again next year.

The pool and beach facilities are good, and the animation team deserves real praise – they were friendly, energetic, and great with children. Most staff outside of reception were polite and welcoming, which we appreciated. The hotel is very well located between Zlatni Rat and Bol with a nice promenade running between the two. Unfortunately, those positives were outweighed by serious service issues. The air conditioning in our room was broken for two nights, despite raising the issue four separate times. Reception failed to act promptly or with urgency. A replacement room was only offered late at night on the second day, which wasn’t feasible with small children already asleep, and no fan was ever delivered as promised. The issue was only finally fixed after escalation to the general manager — well over 40 hours after the original complaint. The management’s handling of the situation was dismissive and at times unprofessional. A partial discount was offered, but it didn’t reflect the disruption or discomfort we experienced. Even more concerning, when I raised how unwelcome we felt, the manager responded with an inappropriate reference to xenophobia, which was entirely uncalled for and deeply unprofessional. Food and drink were also a letdown. Breakfast is decent if you go early, but if you arrive later, many dishes (like shakshuka, waffles, and French toast) are not restocked. Dinner was consistently poor — food was very heavily salted, and even basic quality was lacking. While the beer on tap was good (help yourself Lowenbrau), the wine and soft drinks were of poor quality, which left us dining outside the resort on multiple evenings - not ideal for an All Inclusive. It’s worth noting that the resort is very much tailored to German and Austrian guests. We were aware of this on booking, but still expected it to be slightly more multicultural or welcoming to a broader international clientele. This was a subtle but consistent theme we picked up on during our stay. The resort has some good facilities and potential, but the lack of guest care, the poor dining experience, and the handling of legitimate complaints left us feeling let down. We would not return nor recommend.

I thoroughly enjoyed my stay at the Bretanide. The food was fine for an all inclusive buffet. The drinks were self service apart from the bar in the courtyard. There are steps everywhere. I’d torn my hamstring the week before and found getting about very very difficult. It took a few days to get my head round the layout. I never did find the pizza place from the photos, or the a la carte restaurant. The room was lovely, overlooking the pine walk to the famous beach. Having said that lots of steps up and down to the restaurants and pools, even though I’d requested to be in the block with a lift, I was in block 4, which was actually better positioned. I was happy to find lots of free beds round the pools. The staff were great.

Be aware of lot of stairs in the entire resort, even the restaurant is available just by stairs. Not suitable for people with walking problems/elder people. Accomodation in pavillons, elevator is missing - available just in the main building. The room was small (Pavillon 3), the beds quite soft, uncomfortable. The food was ok, variable, tasty (except pasta), very bad/low quality coffee/espresso in the whole resort (take cappuccino). Poor afternoon snack. Fail: coctails not included, charged. Poor eventually no evening program for adults. Appeciate the beach service removing towels from occupied but not used sun beds! Bikes available for free (distance to the nearest urban area app. 1 km).

Turned up to my appointment at 17.00 as arranged. There was no one at the desk and no one available to do my treatment. The staff seem disinterested and unwilling to help. I will not be returning as they didn’t seem to care.