Zaton Holiday Resort

I’m absolutely delighted with my stay at the resort. It’s a beautiful place – clean, with plenty of restaurants, bathrooms, swimming pools, shops and car parks. The cottages are brilliant. The resort staff are wonderful.

We stayed at Zaton Holiday Resort in Croatia in May 2026 and unfortunately our experience was extremely disappointing from start to finish. Upon arrival, around half of the resort facilities were closed, including the splash pools, main pools, most restaurants, and even the horse riding activities. None of this was made clear before booking, before arrival or at check-in. The holiday that was advertised was definitely not the holiday we experienced. The buffet food was also a very poor standard and not what we expected from a family resort of this size. To make matters worse, the pool areas that were open had slides closed for two days for maintenance, which in our opinion should have been completed before the resort opened for the season. We were also charged extra for a baby cot, and the cabins were far smaller than expected for a family stay. The majority of the staff we encountered were rude, unfriendly, and unhelpful throughout our stay. During the holiday we spoke with Boris, a manager, regarding our complaints. He was polite, understanding, and acknowledged our disappointment as a parent himself. He offered us a 20% discount along with meal vouchers and said he would speak with the director manager and contact us afterwards. Unfortunately, he never contacted us again. At checkout, after waiting 10–15 minutes, we ended up dealing with another manager named Mat, who was extremely rude, dismissive, and unprofessional. Despite not being present at our original meeting, he denied that Boris had offered meal vouchers and defended everything that had happened. Interestingly, Boris suddenly became reachable by phone during this conversation after staff had previously claimed he was unavailable and on a flight. In the end, the “20% discount” only applied to accommodation and did not include the buffet or baby cot charges, making the compensation far less than originally implied. Overall, this was a very disappointing experience and not the family holiday we paid for or were promised. We would not return and would advise others to carefully check what facilities are actually open before booking.

Relaxing atmosphere, safety paths for children, beautiful plants and surrounding od the mobile home. Charming mini zoo with goats and rabbits.

1. I don't understand why I have to pay for sunbeds by the pool. 2. It was nice out of season, not many people, I had a great time eating. 3. You are building new mobile homes, you won't have time to do it by the start of the season, it would be good to inform clients that there is a construction site, there is noise and dust, which limits access to the pool, animation program, to the back beach. It's unpleasant, we didn't know about it. 4. Additional accommodation capacity for people means building additional options for food, people won't get in there, where do you want that? 5. The police and firefighters arrived again, they are yelling, they drink alcohol and the music is loud even after ten o'clock in the evening. It's a camp for parents and children, why don't you do something about it? It's happened to us once before. It's one of the reasons why we won't come back. We basically go out of season because of the people, but this discouraged us. 6. The trash that is left overnight by the trash can is dumped and scattered by birds and animals early in the morning, it needs to be cleaned up. 7. Thanks for the stay, we had some nice trips around the area.

We Stayed at the resort may 2026 there was 20 of us to celebrate my husbands 60th birthday and my granddaughters birthday. When we arrived check in was fairly simple we were given a map of the park and a sheet with the activities on for the week! We arrived at our rooms which were ok and adequate for what we needed. Our friends that were with us had requested a bath and a had paid for a one bedroom comfort apartment the room was a bed sit with a disabled shower they told reception and reception said they would look into it and they didnt realise that it had no bedroom. Long story short they was told they would be moved but this never happened they also had no hot water all week. Our apartments looked onto a building site which we weren't informed about so we had building work going on whilst we were there. Prices on everything were really expensive. Having to pay for sunbeds is a joke 20 00 all day around a pool where you are staying. Childrens entertainment was on twice whilst we were there. Bars and restaurants closed at 10pm...we tried to get takeaway food at 9.15 to be told we couldn't have one but we could sit and eat inside. Staff were very unhelpful and rude.There was nothing to do entertainment wise. No where to go when it was raining. We paid full price for out apartment so you would expect a full entertainment programme. On the map of the site there was supposed to be 3 golf areas we found where the crazy golf should of been which turned out to be wherr the building site was.We asked guest relations about a few things on the map to be told it was last years which was helpful not. The video of the park in reception is last years. Overall I wouldn't recommend this park if you are on a budget over priced,rude and unhelpful