Hotel Lero

Reception staff off hand almost rude except for Bruno. Restaurant staff brusque snd tried to cheat me on the change. Would not recommend.

Our standard room wasn't the quality I was expecting of a 4star hotel, but it was clean and comfortable with blackout curtains and a good shower. Our room overlooked the car park and main road so there was some external noise if the window was open. The hotel is an gentle 30 minute walk downhill to the old town. After a day of walking around the town and its many stairs, the walk back up to the hotel seemed a lot longer (!), so the number 4 bus is very handy as it stops only a few metres from the hotel entrance. The staff were all lovely and very helpful. Breakfast is buffet-style with plenty of choice, more than enough to set you up for the day. The food in the Piano Bar was exxellent - much better than in the restaurant next door that was recomnended to us!! I recommend the Dubrovnik Macaroni. The desserts were a limited selection, but delicious. Overall, a very pleasant stay, and I would return in future.

This is a lovely hotel. Spacious rooms, clean, lovely bathroom. About a mile and a half walk down bank to the Dubrovnik old city itself (of course it's uphill on the way back). Regular bus stops along the route. The only cautions we have are firstly, try to get a room either internally facing or on a high level. This appeared to be a very popular business and tour bus hotel. We faced the car park and, although it didn't spoil the holiday, it could on occasion be loud outside. Secondly, the service from the staff in the bar let the hotel down. Whilst they seemed adept at serving us our first drink, they seemed equally adept at studiously ignoring us thereafter. We tried the bar three times, always with the same result. That said. These are minor complaints. All in all, great hotel.

Sorry - but this is not a 4* hotel - 3* at best The positive was a good location to the Old Town & buses to other areas However Our room at the back of the hotel overlooked the kitchen roof - with the extractor fan switching on at 5:45 in the morning. The view was of a brick wall & apartments Cleaners were often noisy early in the morning - so not great for sleeping Breakfast was limited - in comparison to another 4* hotel in the area where there was a fab choice - freshly cooked omelettes etc - the Lero should improve their choices/options Staff were friendly - but we were overcharged for drinks one night in the bar - the drinks were just not delivered - the staff argued that they had been delivered - they eventually took the drinks off the bill - personal opinion was that they were too busy watching the football Finally if the hotel have a policy of guests being unable to reserve sun beds they should enforce it. We witnessed 2 ladies chase the sun around the pool with all the beds they had reserved

Hotel Lero worked out perfect for our family of 3. They offered free parking for our rental car and were very helpful in directing us on how to walk to Old Town (easy 20 min downhill) and how to take the bus back (drops off in front of hotel). The hotel seemed new with clean, quality furnishings. They also offer a delicious breakfast with a wide variety of hot and cold options. Highly recommend!