Hotel Royal Blue

Loved this hotel. Beautiful scenery. Clean throughout. Staff are helpful and friendly. The only moan is that you get one bottle of complimentary water when you arrive. But we did buy some water from the mini bar and also boiled water in the kettle, let it cool and filled our bottles up when going out. But I would definitely go back. The Sky Bar was great. Adults only and Infinity pool was great. Not once did we have to reserve sun beds. Plenty of loungers and comfortable seats available. Breakfast stuff were also lovely and helpful. Room was cleaned every day. Absolutely great service. We mostly ate in the nearby town Lapad as we loved the beautiful walk down to the town. But the choice of restaurants in the hotel complex was also fab. We ate in Bono Pizza place. That was great We had a great 5 day stay. Thank you! Fab holiday.

My wife and I stayed at the Royal Blue Hotel in Dubrovnik for three nights in August 2026 to celebrate our 10th wedding anniversary. Overall, our stay was positive. Dubrovnik is a beautiful location and the hotel itself was clean, well presented and, for the most part, provided the standard of experience we had hoped for. Unfortunately, our experience at the Blue Sky Bar significantly detracted from our stay. Service was consistently slow and disorganised, with staff on more than one occasion appearing to forget that we had ordered drinks or food, resulting in lengthy waits. There also seemed to be considerable confusion between “running a tab” and “putting drinks on the room”. On our first evening, we believed our drinks had been charged to our room, only for members of staff to come to our room after we had left the bar asking us to settle the bill. I would strongly recommend that guests are extremely clear with staff about how they intend to pay and, importantly, retain their receipts. The issue arose again when we checked out. We believed we had settled our final drinks the previous evening, but were told that the bar still had items booked against our room. Given the poor record-keeping, the staff were unable to clearly explain what they believed remained outstanding. Following a discussion, we agreed to pay for a drink that, the evening before, we had understood had been offered “on the house”. We did so in good faith and left the hotel believing that we had reached an agreement with the staff and that our account was fully settled. What has been particularly difficult to accept is that we discussed the issue with the hotel, agreed what was outstanding, paid the amount requested and left believing the matter was resolved — only to discover, after returning home and reviewing our credit card transactions, that the hotel had subsequently charged our card again. That is what has really soured an otherwise enjoyable anniversary stay. Whatever administrative confusion existed behind the scenes, we had addressed it directly with the staff before leaving and acted on the agreement reached. To subsequently take a further payment from our card, without any discussion or explanation, feels particularly disappointing and undermines our confidence in the hotel. Given the premium prices and the hotel’s five-star positioning, I would expect considerably better service, record-keeping and, above all, handling of a disputed account. The resort itself has much to recommend it, but my advice to future guests would be to **keep every receipt, be extremely clear about whether you are running a tab or charging items to your room, and carefully check your card transactions after leaving**.

I had such a wonderful experience at the Royal Blue Hotel in Dubrovnik. From the moment I arrived until the very end of my stay, I was extremely well looked after. The entire team was impeccable: attentive, genuinely kind and always ready to help. The General Manager was also incredibly welcoming and attentive, which made the experience feel even more special. Our room had a privileged sea view, and watching the sunset from the hotel was absolutely breathtaking. The setting is beautiful, peaceful and surrounded by incredible natural scenery. What I also loved about the hotel, and the Royal Hotels & Resort group in general, is how complete the experience is. There are so many facilities, activities and beautiful spaces to enjoy that it is genuinely difficult to find a reason to leave the hotel. It was one of those stays that you simply do not want to end. I absolutely loved my time there and I am already looking forward to going back.

Positives: The location and views are absolutely stunning. The pools are nice although the sun beds are typically taken by 8am even though many guests were not seen all day. This is an unfortunate ‘norm’ of European destinations. Negatives: This is definitely not a 5 star hotel. The service at this hotel is well below par and certainly not akin to a 5 star hotel. A tiny reception desk with only one member of staff hence quite a wait to check in. The service in the vista restaurant was terribly slow. Seemed like they had employed a bunch of students with no prior experience. Expect to wait a very long time for a drink, especially at breakfast. The breakfast buffet was ok but the hot food was not hot, it’s left out from 7.30 and isn’t checked for temperature. We did visit the Bono Bistro in another part of the resort (ground floor of Royal Palm and Royal Princess) for an evening dinner and the service here was top notch hence I do believe the bad service is isolated to the Royal Blue. The room is fine size-wise but the air con is not effective enough and we were too hot at night. We reported this to reception but it did not improve. Only one old style USB plug in the room which did not work, a 5 star hotel should be equipped with new USB C outlets. The bathroom did not have a fan and hence was too hot and the steam took hours to clear. I wouldn’t stay at this particular hotel again.

It’s a lovely hotel with plenty of amenities. It’s mostly clean, but is let down by a little wear and tear. For example, the chair in our room must have had candle wax spilled on it at some point and it looked like it had a few burn marks and our curtain was full of holes. These things did not detract from the holiday, but is something they should look to replace. The location is beautiful and a lovely walk along the front gets you to restaurants, however I would thoroughly recommended going into Dubrovnik old town. A taxi was only about €10 and it’s well worth it. There are several access points to the sea and it is all very well laid out. We were also on the ground floor and our balcony was above the laundry room where it would appear that the tumble dryers were on all day therefore we were unable to use the balcony due to the heat of that. I did ask to move room but the hotel was full.