Casa Cook El Gouna

An unforgettable stay – and the most beautiful moment of our lives! I booked Casa Cook El Gouna as a surprise getaway for a very special occasion: I was planning to propose to my Girlfriend there. But let me start at the beginning. I first contacted Casa Cook on May 7. Shortly afterwards, I received an incredibly warm response from the team, including thoughtful suggestions and genuine excitement about my plans. After several more emails and careful planning with Mr. Mohammed Ali, we finalized the dates and all the details. A huge thank-wyou to Mohammed for his wonderful support! It is also worth mentioning that this was my first real vacation without having to work, so the bar was set extremely high from the very beginning. :) Our stay was planned from May 22 to May 28. After arriving at the airport late in the evening, we were picked up by a chauffeur and driven to the hotel, which was approximately 40 minutes away. The journey itself was already very calm and comfortable. The moment we arrived at Casa Cook, we were amazed. We received a very warm welcome, our luggage was taken care of, and from that point onwards Bakar looked after us. We were given access to the hotel app as well as Bakar’s phone number, so we could reach him whenever we needed anything. As it was already quite late, we had a small meal from the buffet before being taken to our room. Another wonderful surprise was waiting for us there: To make this special occasion even more memorable, Bakar had arranged a room upgrade, giving us the opportunity to stay in a beautiful junior suite. We could hardly contain our excitement and honestly felt as though we were dreaming. The following day, we took some time to explore the hotel and its grounds. You immediately notice that everything here is done to the highest standard – whether it is the service, the food, the privacy or the feeling of complete relaxation. The breakfast buffet offered an incredible variety every day, and the dinners were fantastic, both at the buffet and à la carte. Every member of staff was exceptionally friendly, the resort was beautiful and the views of the sea were simply breathtaking. Another heartfelt thank-you goes to Abdul for his warm and friendly manner and for the wonderful experiences he made possible for us. Thanks to the Casa Cook team, Bakar and Abdul, we were able to witness the most beautiful sunset we had ever seen. Bakar also made sure that my ideas and wishes for the proposal were passed on to the right people. I had imagined a romantic proposal in complete privacy on the beach, followed by a special dinner right by the sea. What can I say? The proposal turned out to be even more beautiful than I could ever have imagined. And most importantly: She said yes! ❤️ Jaqueline took such wonderful care of every detail, contributed her own beautiful ideas and turned the entire occasion into a truly unforgettable evening. This review can only begin to describe how special this vacation was for us. In reality, it was even more wonderful than words could ever express. My conclusion: Casa Cook El Gouna is one of the most beautiful places I have ever had the pleasure of visiting. The entire team made our stay extraordinary and turned my proposal into the most beautiful experience of my life. I wholeheartedly recommend this hotel to anyone. In fact, we are already planning our next stay! Once again, a huge thank-you to the entire Casa Cook team – especially Mohammed, Bakar, Abdul and Jaqueline. You made this vacation truly unforgettable for us!

Everything was perfect, especially the staff, who were incredibly helpful. My only major concern—which might affect my next visit—was the abundance of mosquitoes and flies everywhere. I unfortunately left with many bug bites on my body.

Our stay at Casa Cook was absolutely incredible. The hotel is beautiful, peaceful, and the perfect place to relax. Every detail was thoughtfully designed, and the service throughout our stay was exceptional. A special thank you to Mohamed Ali, who truly went above and beyond to make our experience even more enjoyable. He was incredibly kind, professional, and always willing to help with anything we needed. His warm hospitality and attention to detail made us feel genuinely welcomed and added a special touch to our stay. We can’t wait to come back—highly recommend Casa Cook and a big thank you to Mohamed Ali for making our visit so memorable!

Thank you for everything Abdo and mustafa

What a great experience we had staying here! My first time in Hurghada and our first time together at this hotel - and what an experience they gave us, we can't recommend it highly enough. From the moment we arrived Zidan and the team were very welcoming. The room was fantastic — spacious, well-appointed, and incredibly comfortable. Everything felt well thought out and maintained to a very high standard - special thanks goes to Mohamad Gamal who cleaned our room and was very attentive. The food was delicious throughout our stay. As someone who needs both gluten-free and dairy-free meals, it can sometimes be limiting with what I can eat, but Omar (Chef) and his team along with Waheed, Nuhames, Amgad, Hussin and the other dining staff were incredibly accommodating and made sure there was always something for me to enjoy. Nothing felt like too much trouble, and the quality of the food was genuinely impressive - even with dietary restrictions in mind. The beach team deserve a special mention, especially Mohamad. They were so kind and attentive — always making sure our sunbeds were set up with fresh towels, and even bringing over extra towels to use as head cushions, which was such a thoughtful touch. It's those small gestures that really elevate the experience. Facilities across the resort were excellent, and everything was kept beautifully clean and well-maintained. Every member of staff we encountered was warm, friendly, and happy to stop for a quick hello or a chat, which gave the whole place such a welcoming and genuine feel. Casa Cook truly delivered on every front — comfort, food, service, and atmosphere. We came away feeling completely refreshed and looked after. Thank you to the whole team for making our stay so memorable!