Cleopatra Luxury Resort Makadi Bay

We had a reservation booked weeks ago, when we arrived late in the night, we were told that the reservation was cancelled due to overbooking! We had to go to another hotel at 1 a.m in the morning. Do not recommend at all!

We went as a young couple ( 27 & 28) from Ireland at the end of September to celebrate our anniversary. Temperatures were around 33-35° each day with a good breeze that made the heat easy to cope with. We paid €84 extra to be upgraded to a premium deluxe twin, slightly unfortunate with the twin bed considering it was our anniversary but we made it work. The room was updated and clean, we received large bottles of water each day. Do not drink the tap water or use it to brush your teeth! Use bottled water. Our location was lovely, along the Red Sea and the atmosphere was relaxing and beautiful. We stayed at the Relax Pool for our entire stay and were served by Ahmed Moustaffa who was by far the best bartender. He came round in the early morning with bottles of water and cappuccinos, then once he knew our order would already have it ready for us. He was so friendly and was always asking did we want or need anything while sunbathing. Absolutely brilliant customer service from Ahmed! The noise level was quiet mostly, especially at the relax pool, this was for 13 years old and up so it was majority people in their 40s+. We could hear other hotels music from across the way. But this didn’t bother us. My partner enjoyed the activities provided by the entertainment team, he took part in the Flying Yoga, Aqua Gym, and Archery (with an extra charge of $5) What we did notice is as an English speaking couple from Ireland, we were the only ones. Every other family here is German, Russian or Dutch. It didn’t bother us too much, as we were treated the same by the staff. If you want a bit of craic at the pool, you might need another language. The food - this was a normal all inclusive buffet which a good selection. Like any abroad buffet it won’t taste the same as home as it’s cooked differently. The à la carte restaurant Villa Mare was lovely, however our lasagna was definitely microwaved as it came out 2 minutes after ordering. A few tips! - Get the red flag from the lifeguard for your sunbed, you will be pestered by sales people (if you’re at the relax pool - stay on the islands as they don’t come over the bridges) - if you need anything from a pharmacy use Self - Care pharmacy which delivers to the hotel at the cheapest price (stay away from the hotel shops as they mark the price up x4) - Learn your bar staff names, Ahmed took care of us the whole holiday and we appreciate him the most, give this man a promotion! 🫶🏻

We had such an amazing stay at Cleopatra Luxury Resort! Everything was honestly 10/10, from the beautiful surroundings to the wonderful service. All of the staff were incredibly friendly, welcoming and helpful throughout our stay. The rooms were beautiful, clean and comfortable, and the views around the resort were absolutely stunning. There were so many pools to choose from, which was perfect because there was something for everyone. The resort is also very family-friendly, with a really fun and lively atmosphere without ever feeling overwhelming. The food had a great variety, with plenty of options to choose from throughout our stay, and the service was excellent. Everyone went out of their way to make sure we were comfortable and enjoying ourselves. Overall, we had such a fun and relaxing holiday and would definitely recommend Cleopatra Luxury Resort to families, couples and anyone looking for a beautiful resort with great facilities, friendly people and fantastic service. We would happily come back again!

Me and my girlfriend came for a week for her birthday we had a lovely relaxing holiday making special memories we enjoyed every day here the staff are all very friendly and hard working Muhammad are cleaner did a fantastic job at making my girlfriends birthday extra special lucky I spoke to the front desk about making her birthday extra special or they wouldn't have done even though there were numerous emails overall they staying was fantastic Mohammed at the lobby bar makes a fantastic Tequila sunrise . Ibrahim in the soko restaurant is really friendly and always smiling. The gardeners work really hard to keep everything looking beautiful . All the life guards were very friendly and always said good morning so did the security's. We felt very safe on the grounds. We did a submarine tour which was unbelievable amd amazing . Tito in the spa was so friendly we had the vip treatment which was 200 euros each but well worth the money from the sauna , steam room , jacuzzi then a full body scrub and massage was truly relaxing . The ocean was lovely and clear no rubbish and was nice to see the animals and coral .

Just back from a fantastic trip to this hotel. The hotel grounds, rooms etc are spotless and the staff in all areas from the restaurants, pool life guards, housekeeping and gardeners are a credit to the hotel. They work extremely hard and gave amazing service. The choice and variety of food was amazing. Would not hesitate to return to this hotel. The staff really do go above and beyond.