JAZ Elite Asteria

Mohammed Aswani shisha man is the best. He always paid attention to our needs. The waiters also were there, they are very professional and welcoming, and very friendly everytime. It was such a great experience, we recommend it 100%.

The hotel is beautiful, very European and functional. There is a place to relax for both adults and children. Everything is cleverly designed. Ala carte restaurants serve particularly good steaks. An additional advantage of the hotel is a beautiful sandy beach and a unique pier, from which you can directly admire the coral reef. High-level service, very helpful, up to the task. Special thanks to Mahmoud from the reception for the professional reception and full care throughout the stay. We recommend and soon we are going to fly to this hotel again.

We stayed from 17th to 28th October in swim-up rooms 2414 and 2416, and everything was absolutely wonderful! The rooms were exceptional, the hotel and its gardens breathtaking, and the service outstanding. A special thank you to our lovely housekeeping attendant for his kindness and the little daily surprises for our daughter. Such thoughtful gestures made our stay even more special! The staff at the Aurora main restaurant were the kindest we have ever encountered, always smiling and incredibly attentive. The cocktails at the main bar were simply amazing! We also loved Ginger, with its excellent Japanese and Asian cuisine, and Casa Bonita, with its delicious Mexican food. The beach service was impeccable, the pontoon views beautiful, and snorkelling in the Red Sea a fantastic experience. The only small downside is not being able to swim directly into the sea from the beach, but this certainly didn’t spoil our holiday. A truly fabulous family holiday in an exceptional hotel, with wonderful people who make all the difference. Thank you to the entire team for these unforgettable memories. We would return without hesitation! ❤️

The hotel is too large for our taste, with too many people and quite a lot of noise, especially during meals and around the pool. We missed having some peace and quiet during the first two nights, as our room was located close to the restaurant and the 24-hour central bar. However, after speaking to reception, the staff kindly arranged a room change to a quieter area. The hotel itself is beautiful and clean, with plenty of greenery between the sun loungers around the pool. The sea has a very gentle, shallow entrance, which makes it almost impossible to swim near the shore. There is a jetty that takes you out to deeper water, where you can enjoy swimming. Unfortunately, the marine life and variety of fish were rather disappointing, so we didn't even take our underwater camera out. Overall, we had a relaxing and pleasant stay, but next time we will choose a different hotel that offers a quieter atmosphere and better opportunities for snorkelling.

On our final day of a lovely family holiday and overall had a fantastic time. There were so many positives that made our stay special, particularly the food, the incredibly friendly staff and, above all, the entertainment team. The staff & entertainment team ⭐ Every member of staff we encountered was so friendly and welcoming. From the moment we arrived, when our luggage was taken to our room, we felt well looked after. The entertainment team deserve a special mention because they were absolutely unreal! From the morning dances and activities throughout the day to chatting with guests around the pool, they brought so much energy and fun to the holiday. They were brilliant with our two girls, and Amelia and Katie, in particular, were fantastic with them. The guys on the team were equally friendly, approachable and professional, making everyone feel comfortable. They really are a credit to the hotel. The evening shows were also very good, with the Michael Jackson show being our personal favourite! The team also organised game shows throughout the week. The only activity we felt could be improved was bingo and tombola, which were a little boring compared with the rest of the entertainment. Food & drinks 🍽️ The food was honestly the best I’ve ever had at an all-inclusive hotel! There was a great choice in the buffet, and the à la carte restaurants felt genuinely luxurious, with really good-quality food. Having individually wrapped ice creams and ice lollies available throughout the day was another great touch, especially for the children. Waiter service around the pools was also fantastic and made relaxing in the sunshine even better. Facilities & activities 🏖️ The snorkelling from the pier was great and definitely worth doing. The hotel taxi service was also really good, with friendly drivers and reasonable prices. The slides were fun, although some of the steps can be quite slippery, so this is something I’d encourage the hotel to review to help keep guests safe. Our room & service We unfortunately experienced a leak in our room, but the hotel dealt with the situation very well and moved us to another room. Although it wasn’t ideal, we appreciated how professionally the team handled the issue. A couple of areas for improvement The main things I’d feed back to the hotel manager are the slippery steps around the slides, which could benefit from additional attention to safety, and the prices in the souvenir shop, which we felt were very expensive. We’d also love to see the bingo and tombola replaced with more engaging games or activities to match the otherwise excellent entertainment programme. Overall We had a brilliant family holiday, and the positives far outweighed the negatives. The quality of the food, the friendliness of the staff and the outstanding entertainment team really made our stay. A special thank you to Amelia and Katie for making our girls’ holiday so memorable! With a few small improvements, this hotel could be even better. We’d leave with some lovely family memories and would like to thank the whole team for making us feel so welcome. ❤️