JAZ Makadi Saraya Resort

A big thank you to the hotel team for making our stay so comfortable and enjoyable. Everything was perfect—from the service to the atmosphere. Truly appreciated!

Mr mahmoud fekri was more than perfect ❤️❤️

We’re writing this with a mix of happiness and a little sadness — happiness for the wonderful days we’ve spent here, and sadness because it’s already time to say goodbye. From the moment we arrived with our family, we felt truly welcomed. The resort is beautiful, clean, and so well cared for, but what really made our holiday special was you — the staff. Always smiling, always helpful, and so wonderful with our children. The pools were our daily highlight — the kids didn’t want to leave, and honestly, neither did we. The food was delicious, with so many choices that even our picky little eaters were happy. And the sea… the Red Sea is simply magical. Clear, warm, and full of life. We also loved the evening entertainment, the relaxing atmosphere, and the fact that everything was so close and family-friendly. It gave us real time to connect, laugh, and make beautiful memories together. Thank you for making our stay in Hurghada unforgettable. We’re already dreaming of coming back.

I have just returned from the Jazz Makadi Saraya hotel. What a fantastic experience. I have never been in a hotel that is so clean. The cleaners are there all day and the place is immaculate. The Garden’s are lovely. The gardeners work so hard keeping them looking good. We had a beautiful room. The food was good. You could always find something to eat. I think even the fussiest person could find something . Now to the staff they went above and beyond to make this a wonderful holiday. There are so many.Tayeb who works in the pool bar. He has become a friend. Ahmed who works in the Sunflower restaurant. Abdulla who seemed to be everywhere. These just a few who were very special to myself and my husband. All the staff were incredible and I am well travelled, but I have never met such a good natured and friendly staff. The hotel is a gem and I would highly recommend it. I was ill whilst I was there, Christina from guest relations was lovely as was Ally the Tui rep who helped me a lot. Thank you all for making it such a fabulous holiday even though I was ill. We will be back next year.

A fabulous stay. Super super clean. Staff so friendly and helpful (nothing is too much trouble). If you have a query it’s dealt with almost immediately (no having to wait an hour for someone to turn up). The food is good with a great and varied choice (the hot food could be kept warmer but that’s my personal choice). Pool and beach toilets are spotless. Beach is about a 5 mins walk away. Pool service is very attentive (you wouldn’t need to get off your lounger!) There are two heated pools, one in the main area and the other is the relaxed pool. There are two relaxed pool also had steps you can walk down into the water (good if you struggle with normal pool ladders). If you don’t like children then this may not be the resort for you as it is very much a family resort (you can always use the relaxing pool but there’s not so much atmosphere there). There are no cats/dogs anywhere on the resort. There are celebratory plaques and benches everywhere for those who repeatedly return which is a testament to the resort. The “could do better list”. Rooms do need updating without a doubt but they are spotlessly clean. We supposedly had a pool view but the palm tree obscured the view, in another ten years the view will be restored ;) (7210). Tip - take conditioner with you as it’s a combined shampoo/conditioner in the room. We never visit the same place twice, but we’d definitely go back particularly as it represents such good value for money compared to some resorts.