Mövenpick Resort & Spa El Gouna

Supposed to be a 5 star hotel but the rooms are so old and dated

We’ve just returned from our second stay at the Mövenpick Resort & Spa El Gouna and once again it exceeded our expectations. What truly makes this place special is the people. Ahmed, Mohammed, and Hany were all exceptional, always kind, attentive, and genuinely warm. They went out of their way not just to provide great service, but to make our stay feel personal, even taking the time to play with our 14-month-old and help keep her happy. That level of care made a huge difference to us as parents. Every member of staff we encountered was incredibly helpful. Whenever our baby got fussy, someone was always ready with a smile, a kind word, or a thoughtful gesture to help. It never felt forced, just genuinely caring hospitality. Reception also went above and beyond. When we mentioned how helpful a ground floor room would be so we could keep an eye on our daughter during naps, they kindly upgraded us without hesitation. That small act made our stay so much more आराम and stress-free. The hotel grounds are another highlight — beautifully maintained, spotless, and full of lush greenery. It’s a peaceful, scenic environment that adds to the overall relaxing experience. We don’t often return to the same place twice, but this is somewhere we’re always happy to come back to. Highly recommended, especially for families. Thank you again to the whole team; we’ll definitely be back.

We enjoy our stay at Movenpick hotel. We ate twice at Umm Kulthum restaurant. Delicious food in a good Atmosphere. Thank you to Khaled for his kindness and hospitality

Very nice hotell. Comfortable rooms, very clean. The location is amazing, the view, the food. Very lovely people working here as well. Will definitely come back

Currently staying at the Movenpick El Gouna, March 2026. 2 friends travelled from the UK and frequent visitors to Hurghada. First impression of the hotel on arrival was good. Lovely spacious reception area. Smooth check in, although was very late at night. Very friendly and helpful front desk housekeeping colleagues. Lovely gardens and pool areas which are very well kept. The rooms are extremely dated and in need of refurbishment. Cleanliness of the rooms is also very poor. The majority of staff members are not in the least friendly or helpful which has never been our experience in previous hotels we have stayed in in Hurghada. We are staying at this hotel on a half board basis which includes breakfast and dinner. Water and coffee etc is included with breakfast, however only water is provided at dinner with no coffee included. should you wish to have coffee after your evening meal this is payable as an extra. Breakfast choices are minimal and the same daily. Evening dinner is very poor. Very little choice, the food is cold and the buffet restaurant does not appear to have the facilities or food options to be able to cater for the number of guests. We have had to go out to eat in the evening at our cost due to the very poor quality of the food available. Tuk Tuks are easily available should you want to go into Downtown El Gouna. Having stayed at numerous different hotels in Hurghada, this hotel is by far the worst and we would not recommend this hotel at all. It is by no means a 5 star resort and does not warrant the cost to stay here. There are much better hotels, with better food, friendly staff and overall better atmosphere.