Premier Le Reve & Spa

Such an amazing holiday. The hotel is immaculate due to the hardworking staff. The food is first class, so much choice you never feel hungry. Excellent choice of drinks, I especially liked how many mocktails are available being a non drinker. Very comfortable sun loungers where you can lie whilst the wonderful staff bring you drinks, fresh fruit, cold towels and even clean your sunglasses. Absolutely nothing is too much trouble for the staff. The gardens are beautiful, I have never seen grass like it, surrounded by beautiful flowers. The gardeners quietly blend into the background, lovingly tending to the flowers, bushes, trees and grass. The gym is really good with modern equipment, towels and cold water. Saleh who works in there really knows his stuff and is very proud to help you and pass on his knowledge whilst also topping up your water bottle. It is so nice to see the Manager around the hotel, pool, beach and restaurants, talking to the guests and making sure everything is ok. He is so approachable and friendly and very proud of his team. All of the staff are amazing and really care about making your holiday the best it can be. I will share some names however all of them deserve a mention: Magda , Omnia, Shenouda, Adam, Mohamed El Noby, Mohamed Alamir, Carlos, Rambo, both Ahmed’s and Alaa , Mahmoud in the Ossiana restaurant, Yasser in the Mandarin. El Hassan in the Turquoise restaurant, Salah in the gym, Hatem (blue eyes) and Ghaiuon (who kept our room looking beautiful) Thank you to everyone, you all do a fantastic job

My experience at this hotel was truly exceptional and exceeded every expectation. Everything was outstanding, from the quality of service to the incredible hospitality and attention to detail. I would like to express my sincere appreciation to Mr. Mohamed Moawad from Room Service and Mr. Homam at Reception for their professionalism, kindness, and outstanding assistance. They both contributed greatly to making my stay so memorable. The entire team was absolutely wonderful, working seamlessly together under the excellent leadership of Mr. Khaled Helmy. I would, however, like to extend my deepest and most heartfelt gratitude to Mr. Khaled Helmy in particular. His dedication and genuine care went far beyond anything I could have expected. He was always there even before I realized I needed anything. He consistently anticipated my needs and offered an extraordinary level of assistance, going above and beyond in ways I could never have imagined. Honestly, the amount of help, attention, and thoughtful gestures he provided is simply too much to list. His presence, commitment, and exceptional hospitality made a tremendous difference and turned an already wonderful stay into an unforgettable experience. A huge thanks to Mr. Khaled Helmy and the entire team. You have truly set a remarkable standard of hospitality. I will definitely be looking forward to coming back!

We recently had the pleasure of staying at the Premier Le Reve Hotel & Spa, and I cannot recommend it highly enough. From the moment we arrived, everything about our experience was nothing short of exceptional. The rooms were absolutely beautiful and spotlessly clean, setting the tone for a relaxing and luxurious stay. However, what truly made this holiday special was the people. The service throughout the hotel was amazing. A special mention must go to the pool bar staff and lifeguards etc. The lifeguards and pool attendants were wonderful, creating a safe and enjoyable atmosphere. Melad, who served drinks around the pool, was incredibly efficient and attentive—he went above and beyond to ensure we had everything we needed with a smile. The dining experience was equally impressive. All the restaurants were beautifully maintained, and the food was amazing—delicious, fresh, and beautifully presented. The main restaurant was particularly outstanding. We also loved the Long Bar; the waiters were professionals who kept everyone’s glasses full without ever being intrusive. It was impressive to see them maintaining such positive, smiling attitudes despite working long days. They clearly take pride in their work. Finally, I want to acknowledge the behind-the-scenes staff. The reception team was professional and helpful at every turn, while the cleaners, gardeners, and maintenance staff did a fantastic job keeping the entire hotel in pristine, welcoming condition. Thank you to the entire team at Premier Le Reve for an unforgettable stay. We will definitely be returning! Carl and Keri Harwood

Wonderful hotel and extremely professional staff. Very friendly in all areas , and nothing is too much trouble. Tremendous restaurants and excellent food. We will be returning soon.

My wife and I have stayed at this hotel a number of times over the last 12 years which in some ways shows how good it is. We stayed in a suite this time and the room was massive probably as large as our ground floor at home. Once again the customer service friendly staff and the food were excellent (no tummy upsets in all our visits). My wife is a fussy coeliac so getting her food has always been a challenge . Each mealtime manager in the main restaurant showed her round and indicated the dishes she could eat. There was now also an area where 3 specific gluten free dishes were available. She could also have had gluten free bread. At the Ossiano fish restaurant they cooked her a specific gluten free dish. Only 2 minor downsides were the orange juice at breakfast wasn’t fresh orange juice but more akin to orange squash. We have already booked for next year . If you are looking for a lively holiday then it’s probably not for you