Steigenberger Makadi

Amazing hotel and staff. Entertainment was brilliant, food was lovely and overall felt very well looked after

I would like to give my sincere thanks to Dr. Karim Fikry for the excellent care I received during my stay at the hotel. Dr. Fikry was extremely professional, knowledgeable, caring and attentive. From the very first consultation, he took the time to listen carefully, explain everything clearly and make sure I understood the treatment and what needed to be done. What impressed me most was his calm and reassuring manner. Even in a stressful situation, he made me feel that I was in safe and capable hands. His professionalism and genuine concern for my wellbeing were exceptional. I am very grateful for the care and support he provided and would highly recommend Dr. Karim Fikry to anyone staying at the hotel who needs medical assistance. Thank you, Dr. Fikry, for your excellent care and professionalism!

The hotel was very good overall - very peaceful and with good services in general. In particular the treatments we received at the spa excellent- Ivy from mividispa was very good.

10 day stay Poolside room …small dated room located next to the main pool area ..no usb ports dated decoration,small tv with limited channels,overhead shower never worked for the duration even after reporting to staff , bed very comfy room staff excellent,mini fridge only water free all else charged,would still recommend this poolside room due to great location and ease of pool Pool is excellent and a decent temperature poolside staff and bar staff are excellent and attentive,drinks are not original ie roller cola not coke Restaurant food is tasty well presented and all food choices excellent staff and chefs very attentive Bar area is large and well prepared the bar staff are attentive and remember your drinks from each night I will caution on the drinks prepared as 3 females on a Saturday night had normal amounts of drinks but ended injuring themselves due to falls and having no memory of the night and feeling ill for the next few days .. All that said I would recommend the hotel due to great staff and food ..poolside rooms need update in electronics As always TUI lets you down with poor cattle class flights No shop on hotel grounds nearest shop is 15 min bus ride

We have just returned from this incredible hotel and had an absoutley time. On arrival we declined dinner as it was around 12pm, we were settling in our room when staff arrived and laid out a buffet in our room, how lovely. The staff at this hotel are fantastic and go above and beyond to ensure you have everything you need, I had ran out of something and made an enquiry at reception where I could go to purchase it and before I knew it the Porter from reception came in with it, he had having driven into town for me (without even been asked). Every morning when I arrived at the pool staff would turn up with my cappucino and glass of water without having to ask. He also brought drinks regularly without us asking (think his name was Hassan ( he was such a hard working lovely guy). Also the Bogey bar staff would have our wine ready for us arriving. They very quickly remember your name, routine and what you drink, its amazing service. The food was extremley good, our preference was the Nineteen Restraunt at the Pool, but did enjoy the main dining room too, especially the BBQ and desserts; so much variety to cater for everyone. The romantic night at the pool was absolutley amazing, the food was exceptional! The entertainment was very good, Fares was the best Egyptian dancer we have ever seen. The staff even joined in with dancing and made the atmosphere very good fun. Also Magic came to us each day to inform us each day to inform us of the daily entertainment and invite us to take part in morning stretch. The Manager was always present with a smile and wave, ensuring all the customers were happy and had everything they needed. If any slight problem arose it would be fixed/sorted immediatley. Our room was lovely, comfotable and clean. The bed was huge, and a pillow menu is available. We had a huge walk in wardrobe in bathroom with so much space. We have been to Hurghada many times but this hotel is without a doubt the BEST. Its relaxing, peaceful, friendly and fun. You dont get hassled like other resorts, your not forced to do a review like those other ones, so everything you read about this resort is genuine. We went for our 28th Wedding anniversary, met so many people that have returned for over a decade, and we know why, its really a splendid place. If your considering going - book, dont hesitate. You will not be dissapointed! I know we will absoloutley return. Thank you for the memories and a fantastic holiday