Swiss Inn Resort Hurghada

Terrible staff to deal with. They have got issues with Egyptians.

Hotel looks nice, and rooms are good but cleanliness not so good. Food in 6 restaurants not very diffrent,only few choises every day. We want to give credits to very good staff, especially to Mohamed Alaa Zohdy in Lebanese restaurant who was always very friendly and good with service!

Staying in rooms 2203 and 2204, this was, without a doubt, the absolute worst hotel stay I have ever experienced. Everything went wrong from start to finish, and the lack of cooperation from the staff was appalling. First, we found a flying cockroach inside our room. Second, the food quality is very poor. Lunch was far below average and did not cater to different tastes. Since there was nothing suitable for my child to eat, we politely asked the restaurant manager if we could substitute his lunch with a plate of French fries. To our shock, he refused and told us we had to pay extra for fries. As a result, my child couldn't eat anything proper for three days except for plain French fries. Today, when we went back to the room to rest after the beach, we found the bed completely infested with bed bugs. We called the reception immediately, asked them to change all the bed linens, and told them we would be waiting in the connected room until someone came to clean it. When we checked back on the room, all they had done was fold a towel, pretending as if they changed the sheets. When we checked the sheets closely, we found long hairs all over the bed, which I immediately recognized as my own since I have very long hair—proving they didn't even change the sheets! We called them again demanding that someone come and change everything properly. There was a total lack of cooperation, and no one showed up for hours. It wasn't until around 8:00 PM that someone finally came to change the linens. Avoid this resort if you want a clean, comfortable, and stress-free vacation.

Everything was great. The service was excellent, and the food and drinks were amazing. The entire staff, including the waiters, cleaners, bartenders, lifeguards and organizers, were all amazing, friendly, polite and above all, very welcoming. The beach is fantastic, as are the sea and the sand. I don’t want to make this too long, but I am extremely satisfied and I will definitely come back here again someday. To finish, I would like to give a special shout out to a few people from the resort who I will always remember: Ahmed and Khalid (waiters) Massimo and Milica (organizers) Ivanovic Partizan and Ahmed Gamal Ali (lifeguards) Zizo and Mesha (massage therapists) And of course, last but not least, Oscar the camel! 🐪 I could keep writing until tomorrow, but I will stop here. Thank you very much and warm regards!

the sea, the beaches, the staff, everything was up to the task, they take great care of the visitors, everything is clean and tidy, the food is very good, I am very satisfied. big greetings to Ahmed Misha zizo Massimo khaled Ivanovich (partizan) Milica Ahmed Gamal greetings from Serbia (Novi Sad) we will come again