Tropitel Sahl Hasheesh

We had an amazing time in this hotel. The staff were all very friendly the room & facilities provided were very good. The food was always plentiful & varied we tried all the on site restaurants mexican, Indian, Italian. Despite the hotel stating loungers could not be reserved with towels we found it highly hilarious to watch people placing towels out at 5 am :) We never did this and always found loungers on the beach ⛱️. For us our preference was the beach & the beach bar & evening entertainment in the mermaid bar. Ignore the negativity on line & remember ultimately a holiday is what you make it ! If you look for negatives you can always find them ! My advice is why bother :)

Absolutely amazing staff, so friendly. Emad is the best, he is so helpful and have had the best experience, the Turkish meal has to be the best I've ever tasted, and the service was first class

Emad, you are simply the best of the best! The energy you radiate is absolutely wonderful. You are always so attentive, friendly, incredibly quick and genuinely caring. It is so clear that you put your heart and soul into your work. Your positive attitude and warm smile make every moment special. You are like a little ray of sunshine who brightens everyone's day! People like you make a holiday truly unforgettable. Thank you, Emad, for being so amazing! You are a real credit to the hotel! ❤️

We stayed at this hotel for about a week. I am very impressed since it was thoroughly spotless. The cuisine was to a very high standard and all the staff, Mohammed and Hasan in reception, Amr and his colleagues in the spa, Waseem and Ahmed in the restaurant. plus Hamza & Ahmad at the beach all were very helpful and polite to us. Due to the short days, the pool closed around 5 o'clock. It was a very nice, quite relaxing atmosphere; in general, there was no noise at all and you could rest at the beach. We would have planned an excursion, but due to the timings and our short stay (i.e heading off at 4 am), we decided to give this a miss this time, but we'll definitely do it in the future should we go for a longer stay. The only criticism, if you can call it that, is that we were only given one key for our room s o, if somebody wants to stay out or go somewhere else, we have to time-manage that .Our TUI rep Sharif was readily available and very helpful .The gym is a bit small and had limited machines bit ok for light work outs . Sauna/ massage I would recommend but there is an additional charge for this .

The overall cleanliness was great, though the rooms left a little to be desired. The food was top-notch! Service was generally good and polite, but there was an exceptional staff member at the lobby bar named Emad – simply outstanding service!