TUI BLUE Crystal Bay

We have visited for the 5th time and were fully happy to stay in this lovely hotel again. Our room was upgraded to a better location. Food was mainly fresh and choice was satisfactory. Would recommend to have salmon more often for breakfast as it is done in some other hotels in Hurghada over last few years. Visited ala carte reastaurants and our best ones are Elie and Manohar (special thanks to Samar). Our main reason for staying in this particular hotel is its lovely lagoon; beach area is well kept. Hotel area is great - spacious, clean, full of plants and trees in a very good order. Looking forward to return next October, when the weather and water are probably the best.

We had a fantastic stay at Crystal Bay and would happily recommend it to anyone looking for a lovely relaxing holiday! The hotel has a brilliant team of staff who really make the experience special. Everyone was so friendly, welcoming and helpful, always going out of their way to make sure we had everything we needed. The restaurants were excellent too, with a great choice of food and something for everyone. A special mention has to go to Magdy at the beach, who was absolutely fantastic. His friendly service and welcoming attitude really made our beach days even more enjoyable. I also want to give a huge shout-out to Fe from the animation team. She was amazing with my 5-year-old, so kind, patient and brilliant at keeping her entertained. Fe really went above and beyond, and we are so grateful to her! Overall, a wonderful holiday made even better by the people who work there. The staff are a real credit to the hotel, and it's those personal touches that make you want to come back. Thank you, Crystal Bay, for such a lovely stay. We will be back soon!

A lovely hotel, but a disappointing experience with stomach problems TUI Blue Crystal Bay is a really nice hotel, especially for adults, as there are several adults-only areas where children are not allowed. This was a little disappointing, of course, as we were travelling with a child. When we contacted TUI beforehand, they assured us that it was a family-friendly hotel and that children were welcome. While this is technically true, catering to families with children is clearly not the hotel’s main focus. The hotel is spacious, and despite there being plenty of guests, it never felt overcrowded. There were no long queues at the buffet or bars – the only place we experienced a queue was at the hotel doctor! The rooms are lovely and spacious, and both the pools and the beach are really nice. In addition, guests can use the water park and beach at the neighbouring sister hotels. Before travelling, we called TUI because we were concerned about getting a stomach bug. We were reassured that this was not a problem at this hotel. Unfortunately, that turned out not to be the case. All three of us developed diarrhoea and stomach cramps, and two of us were so badly affected that we had to visit the hotel doctor. On the positive side, the doctor was very kind and helpful and prescribed exactly the right medication. And, as he told us, we were certainly not the first! We also met another Danish family of four, all of whom had either experienced or were still suffering from diarrhoea. The hotel staff were extremely friendly, and the local TUI representatives were lovely and helpful as well. We quickly grew tired of the buffet, despite the different themed evenings every night. Fortunately, there are several à la carte restaurants that you can book, and a couple of them were really good. Overall, a very nice hotel, but it was such a shame that after just three days, our holiday was ruined by diarrhoea and stomach cramps! And 2 weeks later we still have problems with stomach ache and diarrhoea!

We had a lovely stay at the resort. The atmosphere was relaxing, the surroundings were beautiful, and the staff were friendly. Overall, a great experience and a lovely place to unwind.

We have just returned from a weeks stay and can honestly say it was amazing! The hotel and grounds are beautiful and although was close to capacity, never felt busy or crowded. The staff are wonderful and a credit to the hotel . We shall definitely return Thankyou !