Charmillion Gardens Aqua Park

Enjoyed my stay overall. Did have a hippcup with my nails, language barrier with one of them and given me that it was my first time there I think it made it more difficult. Henna on my eyebrows went completely wrong but Ahmed the manager solved this problem. Very funny and kind

You walk into this hotel thinking its so lavish! As reception area looks so grande Eventually you get to your room which is so outdated so dirty with mould in bathroom, flies dead on ceiling, dirty toilet, floor dirty etc very unhygienic and poor! There were flies in the room - The Air Con is very poor. We booked family room but they gave us a room with two single beds and other side was another two single beds in corridor- kids refused to sleep there as no TV and too many flies. the bathroom rail on wall was coming apart. The aqua park is nice - however the actual slides are only open for limited period and close early so you dont get much use of it. The reception staff are not friendly- in fact when you raise an issue they really dont want to hear you out or deal with it. The food is average you do get a variety of selection for breakfast lunch and dinner with desserts but mostly its very repetitive as same old everyday. The juices are definitely diluted with tap water as you can taste a stale metallic taste so be careful! We as a family all got bitten as too many flies and mosquitoes- they have entertainment in the evening but its very loud music so watch out if your booked in a room nearby the entertainment as you wont get much sleep. Overall i definitely would not book in this hotel again - ive had a bad experience and very poor rooms as they are so outdated. On the balcony there are moths on the walls and dirty there too - Rooms are not clean at all and very unhygienic especially if you have kids with you - I wouldn’t recommend this hotel. Theres sewage smell on some days we walked to the restaurant. The hotel just invest on making the garden look nice and on the reception area they really need to upgrade and clean the hotel rooms especially for travellers who are paying a fortune for this hotel - I definitely will not be returning back here! We have ended up with sickness due to poor quality of cleanliness and being unhygienic. You will also notice that the whole aquapark have employees that are all mainly male dominant and hardly any female workers not sure why! Also to note this hotel is jam packed with mainly Russians!

We had a fantastic stay at Charmillion Garden Aqua Park! The all-inclusive experience left nothing to be desired. The extensive buffets offered an impressive variety of dishes to suit every taste, and with drinks and snacks included throughout the day, we never felt we were missing anything. The staff were incredibly friendly and helpful, the rooms were huge, and the cleaning service was excellent. The towel system was perfectly organised, making everything easy and convenient. The water slides were great fun, and the beaches were beautiful. But the absolute highlight was the spectacular house reef! We also went on an excursion to Ras Mohammed National Park and took a glass-bottom boat tour, but neither came close to the incredible abundance and diversity of marine life right at the hotel's own reef. The sheer number and variety of colourful fish literally swimming all around you was breathtaking. It was like swimming in a giant natural aquarium, and we could have spent hours exploring it every single day. Overall, a wonderful resort that exceeded our expectations. Charmillion Garden Aqua Park is a place we would happily return to. Highly recommended!

Very nice luxurious hotel with lovely and friendly staff. Very helpful people. Very well secured even a lost iPhone was found and returned back to us.

Enjoyable accommodation, respectful staff, clean, organized and enjoyable place, everything was excellent