Charmillion Gardens Aqua Park

Great holiday for all. Amazing service and facilities, friendly staff, clean environment. Osama at reception was fab. Everything you need in a family holiday, from fun by the pool to evening entertainment. Baseem from house keeping was outstanding. Grande and Nora from animation work really hard with the kids around the pool. Great time was had! Nicole and Lucy.

Review: We recently stayed at Charmillion Gardens Aqua Park and had a wonderful family holiday. The hotel grounds are beautifully maintained, with spacious gardens and plenty of pools to enjoy. The aqua park was great fun and thrilling enough to keep our teenagers entertained throughout the stay. The staff deserve special mention; everyone we met was friendly, helpful, and genuinely eager to make our stay comfortable. Housekeeping kept our room spotless, and we loved coming back each day to beautiful towel art. Food at the buffet was varied and plentiful, but the à la carte restaurants were a real highlight and made a refreshing change. We especially recommend the Teppanyaki, French, and Seafood Restaurant. The Teppanyaki was a lively, interactive experience — chefs put on a fantastic cooking show right at the table, making dinner feel like entertainment as well as a meal. The Seafood Restaurant was another favorite, and we advise going around 7pm to enjoy the stunning sunset views while dining. The beach was large, with plenty of beds available, and offered excellent snorkeling straight off the pier — a real highlight for anyone who enjoys exploring marine life. Getting there was easy, as we could simply walk through the neighboring Sealife Hotel instead of relying on a shuttle. As others have mentioned, the cocktails were a bit hit and miss, with very syrupy mixers that tasted too sweet. We’ve had better cocktails at other Egypt resorts where more varied local alcohol and better quality juices were used. Breakfast was somewhat limited, with the “French toast” being a disappointment — usually a family favourite for us. There was a tray of bread soaked in an egg mixture, but the French (or most nationalities) certainly wouldn’t describe it as French toast. As we were a group with several rooms, it was sometimes difficult to book the à la carte restaurants together, but Nour in guest relations went above and beyond to help us. She was attentive, patient, and ensured our group could enjoy meals together. Overall, Charmillion Gardens Aqua Park offered a relaxing atmosphere, plenty of activities, and excellent service. We left with lovely memories and would happily return.

We are still staying at this resort and are having a wonderful time. The resort is beautiful, with a great aqua park, and everything is very clean and well maintained. For Egyptian standards—and believe me, I have visited Egypt many times—this resort is exceptionally clean and well looked after. The staff are friendly and hardworking. I would especially like to compliment the lifeguard at the deep pool. We spend most of our time there, and he is incredibly attentive and always watching the swimmers carefully. His dedication and professionalism are truly admirable and deserve recognition. There are plenty of sunbeds, so there is always enough space for everyone, which is a big plus. The food is good. There is a nice variety without being overwhelming, so there is something for everyone. The only downside is that the music at the pool bar is extremely loud. You can even hear the heavy bass from the hotel room. Fortunately, it stops around 11:00 PM, but turning the volume down a little during the day would make the atmosphere much more enjoyable. Overall, we are very happy with our stay and would like to thank the entire team. We are looking forward to enjoying the rest of our holiday!

Shehab at the reception went out of his way to accommodate us as a family throughout our entire stay. He fully understood our needs. He is an x English teacher, we spoke straight the queens English to him and he fully understood without using sign language or Google translate. I'm being brief. We also had a situation with a pharmacy return, where he followed up by local phone and handled the drop off and pick up with ease, I just had to collect from him at reception. He is the silver lining to our 5 star experience. We will be returning!

Brilliant service by the pool, cant do enough for you to make you feel welcome.