- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Rebecca W2026-01-20Excepțional
Second stay in 4 months and i would return time and time again the staff are amazing! Especially Mohammed from the atrium restaurant nothing was too much always full drinks always amazing with the children he remembered us from the previous stay and where we like to sit in the restaurant he also arranged a birthday table for my little girl and decorated it with fresh flowers! Dont listen to the bad reviews the holiday is what you make of it! We enjoyed everything the people the food entertainment was finished a little early but we didnt mind too much travelling with little ones! Rooms were kept clean and animal displays made daily for the kids! Carlos at the pool bar was fantastic! All round another fantastic stay
- bunnygirlBolton2026-01-20Excepțional
Had a great stay at this hotel over New Year as a solo guest for 1 week. Room - excellent, comfortable, and kept clean by the lovely Karim who makes the best towel animals. Water replenished daily. Mohamand and Syed, 2 lovely friendly guys at the large pool, ensured I had a sunlounger every day. George at the bar there made sure I had whatever drinks I wanted. Great service. Waiters in the restaurant are friendly and efficient, food is good, varied, and plentiful. Excellent service in the lounge bar from Ashraf, Bissem, and Bashoy - great guys, very experienced and so friendly. Caroline in guest services is just the best! The staff at this hotel work extremely hard all of the time for very little pay. Appreciate them and tip them for the best service. A great hotel, I would recommend and I will return
- G4645NSrods2026-01-18Excepțional
All of the staff were friendly and professional. The front desk were business like but were professional and to be fair that’s just how they should be. The ladies on the desk at the side of reception were good in particular the English lady who was patient and knowledgeable. Bar staff and restaurant staff were great too. Food was great, three à la carte restaurants that were free for Tui guests. The two main restaurants had cooking stations which included in rotation roast meets inc duck! There was always at least four or five things we liked every night. There is always fresh pasta stations, chicken dishes and white fish in a light batter. They had traditional Koftas and shwarmer. One heated pool and one not heated. There is a third hidden outdoor pool if you fancy the challenge of finding it. Rooms were big and air conditioned and in a good state of repair. Cleaner on the first floor in the main 1100 block was brilliant and good fun. Kettle and brewing tackle in the room, local tea bags were very good. Evening entertainment was ok with a singer on in the lounge bar most nights. In waves they had karaoke and a pop quiz the volume in there was ridiculously loud no need as it’s a small room. We did the free bus to the beach more for a change, free Sun beds, various drinks and a few snacks also for free.


