Hilton Abu Dhabi Yas Island

I have given this hot 5 stars on previous stays but this was disappointing. Service was cumbersome, phone calls not answered and low staff numbers struggling to meet the demand of what felt like a very high occupancy. Some of the charges are nothing but shameless, 25dhs for a can of 2dhs coke 0 is shameful.

We took advantage of a great deal. King room with a balcony. From check in to check out our experience was excellent. We were a little early but the team checked us in and took our bags to the room whilst we enjoyed the facilities. Staff were in regular contact to see if we needed anything. Food in the restaurant was great and had a huge variety. We used the pool and our kids enjoyed the kids club. We took a stroll on the new beach and were given a late check out no issues. Such a great stay for families. Highly recommended!!!

The service was fantastic and the hotel amazing. It was also the only time I’ve been in April 2026 and there were no other tourists. The breakfast was unique.

I recently visited the Capila Pool Bar & Grill and had a wonderful experience. Watson, Prem, and Nabeen truly stood out with their exceptional service. They were very attentive, friendly, and made sure every detail was taken care of. Their service felt very personalized, and they anticipated our needs perfectly, which made the whole experience even more enjoyable. It’s rare to find such dedicated and genuine hospitality. Highly appreciate their efforts—great service and a great team! I will definitely visit again.

Brilliant stay, most incredible room as a diamond member we had an upgrade. It had one of the best executive lounges we’ve been in. Food, service and atmosphere is fantastic. All the staff were so welcoming and attentive. Can’t wait to go back. You will not be disappointed by this first class hotel.