Four Points by Sheraton Bur Dubai

. Rating: 1/5 Stars I am leaving a 1-star review for this property, and quite frankly, if I could give zero stars, I would. My experience here was completely overshadowed by the absolutely unacceptable behavior of a staff member named Raj, who claimed to be a department manager. During my visit, I had an interaction with Raj where I happened to mention that I am on the verge of achieving Platinum Elite status with Marriott Bonvoy. Instead of the standard, welcoming hospitality you expect from the Marriott brand, Raj was incredibly rude, dismissive, and spoke to me in a highly unprofessional and condescending manner. I was left absolutely shocked by his hostility. This raises a very serious question: if a so-called "manager" feels comfortable speaking this badly to a loyal guest who is about to hit Platinum Elite status, how on earth do they treat normal, everyday guests? It is frightening to imagine the standard of service being provided to people who aren't part of the loyalty program. True hospitality trickles down from management. If Raj's behavior is indicative of the leadership at this property, I highly recommend avoiding this hotel entirely. Marriott Corporate needs to take a serious look at how this property is being run. I will be taking my business elsewhere from now on. Save your money and points, and stay at a hotel that actually values basic human decency and customer service.

Total 8 days with three rooms such a marvellous and unforgettable memories. Even most of time we back just to sleep and the housekeeping make up our sleeping moment was priceless. Main thing to say is morning breakfast was fantastic the waiter and waiteress are so helpful. My father is are very happy with their help without grumpy. They are all so sweet and adorable. Only thing a bit up set is our rooms are not nearby it's might be a mistake by our tour agency. Overall we are very happy with their hospitality. Thank you for the service and support.... 🫰🫰🫰🫰🫰🫰

Location is too congested. Room is spacous i like it. Full breakfast is not for me. There's not much to choose . & service is very slow. There's shortage of small glasses for juices. Over all 3points star. I say special mention to the kind & helpful housekeeping staff. SANJIIT ( I hope that's correct) Thank you very much for your service.🥰 Rm 503

I visited blend cafe in the morning with my friend and i ordered a masala tea and Nescafe coffee and bombay sandwich .the food ,coffee and specially masala tea was fantastic. I appreciate the boy name Asim who made everything and provide us fantastic hospitality. I would like to thank Asim and everyone for giving me such a great experience and i would love to come back to have something else next time for sure

I would be very happy to stay at the Four Points by Sheraton in Bur Dubai again. Our room was large and clean, with marble floor and bathroom, and well equipped with tea and coffee making facilities and TV. The restaurant serves a wide range of delicious western and Indian food for breakfast. We had a fabulous Indian meal in the restaurant one night. The rooftop swimming pool has changing rooms and a lifeguard on duty. The pool is big enough to have a decent swim. The location, in Bur Dubai, is only 10 minutes walk from the Sharaf DG metro station and 15 minutes by taxi from Dubai International Airport. Above all, every single member of staff - porters, cleaning, concierge, restaurant and reception - was friendly, helpful and professional