Hyatt Andaz Dubai The Palm

When i arrived to the property i was amazed by the warmth and hospitality of the staff and how hard they work to make sure the hotel guests are happy. I initially booked a stay for a few days that i needed up extending to 26 days. During my stay i realized that this hotel has a lot of people who extend their stay and for good reason m. It’s a stunning property , with comprehensive breakfast options , amazing pool and beach access with both a roof top pool and beach front pools. But the best part here is the staff. And the king of the staff is Ahmed Saeed the manager of the night shift. This is the difference between a good property and a great one. The level is service is on par if not better in the middle of night even at 3 am. For people coming in from USA with jet lag that are up late this is a huge advantage. Can’t recommend enough

Tibin and Gilson were very helpful. Food is great and ambience is very calm and inviting. Really loved the stay. Service was also top notch. Abdul at front desk was also very helpful.

Amazing stay food delicios thank you keane for everything special staff

Location was good Room very spacious brought an extra bed and still plenty room Great value for money Place spotless Staff very nice pleasant helpful We stayed half board breakfast really good Had option of lunch or dinner Both were great Adult only pool was a nice touch Went to pool at beach plenty loungers and comfy

We stayed at Andaz The Palm in June 2026 and were extremely disappointed. The overall standard of the food and service was very poor and far below what we expected from an Andaz hotel in Dubai. The main issue was the management. It felt as though cost-cutting had taken priority over guest experience. Even basic things, such as having to put up your own beach umbrella and being told to return to reception for towels because management had instructed the beach staff not to provide them, were incredibly frustrating. The staff themselves were lovely and did their best, but the management and the decisions being made above them seriously affected our stay. For Dubai, and especially for a hotel of the Andaz brand, we expected so much more. Sadly, we would not recommend this hotel and would not return.