Rixos Premium Dubai

Excellent experience all around. Special mention to waitress Georgette - excellent service.

Ahmed Mostafa and Dennis saved the whole situation and made our stay a good one. Thanks to them! After we checked in our room we found out that the management closed the main restaurant and instead of having an open buffet it turned out to be a set menu! No one informed us about that during reservation or during check in which pissed me off. I was about to move to another hotel. Yet, Ahmed saved the situation by upgrading my room and giving us a free ticket for my family to Atlantis and Dennis further supported throughout the process. Now I can say we enjoyed our stay

I really want to say thank you to Arafat for cleaning guy, he’s amazing and excellent service

This was a special stay. On our second day, Iran began executing attacks, which completely changed the dynamic of our visit. Even under these circumstances, the staff remained calm, friendly, and helpful. The hotel is stunning, with very comfortable rooms. We spent most of our time at the private beach, and the bars and restaurants served delicious, high-quality food. Located on JBR Street, the hotel is a great base for exploring shops, restaurants, and the marina neighborhood. Unfortunately, we couldn’t fully enjoy the hotel and surroundings because of the attacks, but I would definitely return and recommend it to all travelers!

Arafat a great man with awesome service. Respect him!