Towers Rotana

I would like to extend my deepest and most sincere thanks to all the staff for the outstanding service during my two-week stay. Even though I cannot recall individual names, I truly want to recognize the incredible efforts of the security team at the back entrance for their constant support and professionalism, the housekeeping team May for their exceptional attention to detail and spotless room service, and the breakfast team for their warm hospitality and excellent service every morning. Your dedication, kindness, and hard work made my stay not only comfortable but truly memorable. It is because of your efforts that guests feel welcomed and valued. Please accept my heartfelt gratitude and appreciation — you are all doing an amazing

Thank you to Nitisha hassan and nour in fo for super friendly and nice welcoming. The rooms is super nice and big

Nice hotel very close from City centre with metro station within short walking distance. Need a refurbishment to be excellent

I had an amazing stay at this hotel. From the moment I arrived, the reception team was incredibly welcoming, professional, and always ready to assist with a smile. The check-in process was smooth and efficient. The room was spotless and very well-maintained, reflecting a high standard of cleanliness and attention to detail. Housekeeping did a fantastic job every day. The hotel itself feels truly luxurious, with elegant design and a relaxing atmosphere. The service overall was Excellent– every staff member I interacted with was friendly, helpful, and dedicated to making my stay comfortable. I highly recommend this hotel to anyone looking for a luxury experience with outstanding service. I will definitely come back again!

This hotel shows absolutely no respect to its guests. No respect at all. I lost my money as soon as I arrived in Dubai, and I explained everything to the reception, telling them I would pay by 10:00 AM in the morning. However, an employee named Mahmood was rude and unprofessional, and he forced me to spend the night in the waiting area. I am now having to stay in the lobby overnight because of this. I believe that an international-level hotel should show at least some understanding toward its guests. I was not trying to run away or avoid payment in any way—I fully intended to pay. Unfortunately, the staff at this hotel behave very rudely. I would not recommend this hotel to anyone. On top of that, the hotel’s restaurant is not even operating for breakfast or dinner. Instead, they use the menu and space of the basement nightclub. The food is also very bad and tasteless. I regret choosing this hotel. Don’t trust all the reviews on Booking. The receptionist either writes reviews himself using guests’ phones at check-out or forces them to write them. This is a very foolish kind of marketing. I don’t know if they are trying to boost their reputation this way or if they have some other purpose.