Bella Beach

Has potential - just returned from a weeks holiday at Bella Beach. We booked it last minute - I emailed the hotel in advance to see if we could upgrade to a room with a private pool - but they said there weren’t any available We arrived at the hotel with another family who were upgraded to a 2 bedroom with a private pool - I was gutted!! Our room wasn’t ready so we had to wait for about 30 mins - not a great start We were eventually taken to the room. The room itself was better than it looked on the internet, and as a bonus we had 2 bathrooms- but hardly any storage! The room was for 2 adults and 2 teenagers - there was 1 wardrobe, with 2 drawers in it, and just 2 drawers in each bedroom! It was so bad we had to live out of our suitcases - not good for a 4 star hotel!!!! The showers were bad in both rooms - the one with the cubicle- the door didn’t shut so the floor was covered in water, and in the one with the bath, the shower screen had a gap between the screen and the wall so again the room just flooded. We reported the issue but no one cared! The buffet was good, wide selection and freshly cooked section, also loads of salad We sat outside the first night in a court yard area - but it was full of cats! If you don’t like cats - this is not the resort or hotel for you- the place is teeming with them! It was awful - we sat inside all the other nights We went to the 2 a la carte restaurants which were ok but at the sea food one - the stray cats were literally patrolling the restaurant and one tried to climb onto my chair !!!!! We couldn’t wait to leave The pool is lovely as is the beach but the grounds are really shabby - not well maintained and the beach bar area was really poor There’s a lovely promenade running along the beach, with lots of shops and some restaurants. We ate out twice in the evenings which broke up the all inclusive The staff were the best thing about this hotel- really helpful and friendly Overall we had a good holiday, and it has bags of potential.

Hotel was amazing. Food the best we ever had at all inclusive, staff was nice, hepfull when we needed. Location at the beach. See was clean. Everything was perfect!

Just back from a week at Bella Beach for a family holiday. It's good, but not great. Bella Beach is a smaller hotel by comparative standards, so there's pro's and cons to that depending on what you're looking for. Even in half term week it didn't feel too busy whereas some of the neighbouring hotels looked packed in like sardines. We could always get a lounger by the pool, albeit we're early-ish risers, could always get a table for a meal no problem and the pool never felt busy. Generally it was pretty quiet, aside kids playing and the daily aquagym session. The staff were great, all very friendly and helpful. We needed to move a room as it had got lost between the travel agent and hotel we wanted adjoining rooms with our children and that was sorted without a problem first morning. The restaurant staff were very good. Overall the food was very good with plenty of variety each day and an ever changing choice daily. Perhaps not as much variety as some I've stayed out, but that's been picky really. The bathroom scales confirm we ate well. If I have one criticism of the dining, it's the lack of ability to really eat outside. You can east outside at the pool snack bar, but the main restaurant (aside a small courtyard with no shade) is basically indoors. A shame really for when you're abroad in good weather. The rooms were clean and comfortable and cleaned each day. They do what they need to, you're not there to spend all day in them! It's a bit dull in the evenings. Due to being a smaller hotel there's not much going on after dinner. Couple of mini disco's that are less engaging for anyone over the age of 4, a quiz one night, there was some sort of show in the pool, but not very thrilling. Personally I'm happy to have a drink and an early night on holiday, but if you want more entertainment, this isn't it. Lastly, I thought it a bit odd for an all inclusive holiday they would charge you after 11pm for drinks and my wife was a bit miffed there was no prosecco although the drinks generally were fine. This is rated as a 5 star hotel. This rating system is a bit pointless really on an international level (probably needs to be 1-10), but even along the north Crete coast I've stayed at better 5 star hotels. I'd give this a 4 star rating personally. All in all a good holiday and hotel, but not a great one.

Myself and my partner came here for a relaxing getaway and it did not disappoint! The location is brilliant, quiet area which is perfect for those who enjoy the peace and only a 10 minute taxi into Hersonissos. The room was cleaned nearly everyday with fresh towels and clean bedding. The staff are amazing and welcoming and can’t do enough to accommodate your stay. We also used the spa facilities which were fabulous and very relaxing. The food was always 10/10 and had different things every meal time. The pool bar, the hotel bar and the wine bar were also all amazing. We can’t wait to return!!

We have just returned from a week away at Bella Blue and had such a lovely relaxing experience. There were plenty of sunbeds and no fights to get any, you could easily still find a sunbed around 9-10am they were very comfortable The food was amazing, such variety, very fresh, different themed nights. We ate lunch at the olive pool bar each day, I would say the food was luke warm but had we been bothered to go to the actual restaurant I’m sure it would have been even better, we opted for convenience as wanted to eat near the pool. The drinks were also really nice, can’t fault them at all. The staff were very friendly and helpful. The music by the pool wasn’t great as often reverted to kids club music when there weren’t any kids around (the entertainment team said his playlist just plays on a loop while they aren’t around and it’s just whatever is on his Spotify) but again not a major issue at all. The pool was pretty cold, but once you’re in it it’s not so bad. The rooms were very clean, with fresh towels and pools towels every day. I would say this hotel is more suited to adults as although they did have a kids club and mini disco I think had my children been there they still would have been a bit bored, as I think it’s aimed more towards adults and couples. We went for a walk to a few local bars and shops and went to a lovely coffee shop, we also got a taxi into a nearby town one day which was lovely so location is good, as it’s also close to the airport. There weren’t any noise issues at all. We did an all inclusive package which I think was very good value for money. Overall I would 100% return here and would recommend to friends and family!