Grecotel Plaza Beach House

Plaza beach is a great family holiday it is a quiet place with not too many people. All of the people who work there are lovely and welcoming and there is lots of nice places to eat nearby, we particularly liked Irini and Vatania, there is also a handy shop next door. The atmosphere is beautiful. Rooms are traditional in style but we liked the split level arrangement and overall feel. Pools aren’t huge but fit with the feel of the place and we had lots of fun in them and also on the beach. Short taxi ride to the old town, we enjoyed being slightly further away as it is very busy.

Beautiful hotel, very nice and helpful staff. Beautiful views from our balcony. Breakfast kind of limited in options in our opinion but good! Only ate one night at the hotel when it was a bbq night which was very cozy and tasted great! Ps, try the drinks that Mikael (if I remember his name correctly) makes in the bar 10/10 Disaronno sour is a hot tip 😂

We’ve had a wonderful first stay at GrecoHotel Plaza Beach House. It’s a lovely, cute city hotel with a really welcoming atmosphere and, above all, fantastic staff. Maria in particular has been nothing but helpful and accommodating throughout our stay. The breakfast team and reception staff have also been incredibly attentive and friendly, always making sure we had everything we needed. We arrived late in the evening and were very pleasantly surprised to be shown to our upgraded room overlooking the beachfront. The rooms are clean and comfortable, and having a kitchen in the apartment is a real bonus — particularly for those evenings when the kids just want a simple pasta or pizza! The beachfront is lovely. There are some rocks and pebbles, but nothing to worry about, and the sea can get quite wavy. During our stay, there were lifeguards on duty, which was reassuring. There are three pools at the hotel, although they are smaller than you might find at a large resort. It’s worth remembering that this is more of a city hotel, rather than a huge all-inclusive-style resort. That said, there are still plenty of options for the kids to enjoy. We stayed on a bed-and-breakfast basis, and breakfast was superb. There was a great choice and everything we tried was delicious. We’d definitely recommend hiring a car if you’re staying here. Crete has so many beautiful beaches to explore, and having a car makes it easy to discover different parts of the island and try some of the fantastic local food options. A big thank you to everyone at GrecoHotel Plaza Beach House for making our first stay on the island such a welcoming and enjoyable one. We’ve had a fantastic time and would happily return.

A delightful hotel with attentive friendly staff, who can’t do enough with you. We have just enjoyed our stay here with family and friends and the hotel exceeds expectations in all areas. Rooms are spacious and clean with all the amenities. Really enjoyed the pools and the fact that the beach is just across the road. Well done to Maria and the team at Grecotel Plaza Beach House!

Started off rocky, ended up genuinely impressed — and that’s largely down to one person: Maria, the General Manager. We arrived expecting the resort in the brochure and initially found a few things that didn’t match up — including a room view, some pool access issues, and the gym and kids’ club not quite living up to the description. We raised it, and this is where the hotel really turned things around. Maria personally got involved and sorted every single issue, properly and quickly. We’re now in the room we should have had from the start, the pool situation has been resolved, and the kids’ club is actually running the way it’s supposed to. It’s rare to see a General Manager get this hands-on with guest problems rather than leaving it to a front desk shuffle, and it made a huge difference to how the rest of our stay has gone. Breakfast, for what it’s worth, was excellent the whole time — croissants, good coffee, no notes. Credit where it’s due: hiccups happen, but it’s how a hotel handles them that counts, and Maria and her team handled this one brilliantly. We’re now properly enjoying the rest of our week and would recommend this hotel based on how the issues were resolved, not just the initial booking. Ask for Maria if anything comes up — she gets things done.